Mortgage Broker, Isma Ahmed
Isma is a seasoned mortgage professional who has been active within the industry for over a decade. Over the years Isma’s prime focus has been to carefully understand her clients’ requirements to ensure that she gives them the best mortgage options to suit their needs.
Isma’s career to date boasts a vast level of experience within top-tier banks as well as specialised third party lenders. In recent times, her role at St. George Bank saw her in an underwriting position with a $1.5 million Delegated Lending Authority (DLA). Furthermore, her experience working at third party lender Resimac, has exposed Isma to loans of a difficult and non-standard nature. Her ultimate goal is to seek approvals for her clients who would otherwise have found it difficult to attain an approval through the traditional channels.
Isma has a strong understanding of the lending and credit processes within the big banks. She was heavily involved with the National Australia Bank Development Academy in her role as Performance Coach. This role saw Isma training and auditing NAB’s credit staff in Australia, as well developing the credit operational procedures for the bank.
Isma joined the Home Loan Experts team in 2011, and in her time here she has utilised her previous experience dealing with lenders to get her clients the best available options in the marketplace. Her time in credit, as well as underwriting, has given Isma a unique balance of skills. This is why her clients have the confidence that they are dealing with someone who not only knows the ins and outs of the industry, but someone who can deliver the best options available.
Newcomer Of The Year Finalist 2013
In 2013 Isma was named as a finalist for the title of Newcomer of the Year.
The Australian Broking Awards are organised by The Adviser (a leading industry publication) and are aimed at acknowledging the cream of the crop in the mortgage and finance broking industry.
The Newcomer of the Year award recognises and celebrates the broker who has been the most successful in their first two years in the job.
Since Isma began broking, she has continuously focused on her clients needs, showing an outstanding level of professionalism and customer care.
Being a finalist for the Newcomer Of The Year Award is an acknowledgement of Isma’s expertise and skill in delivering the best service for her clients.
“Being first home buyers we had no idea of how the process for loan approval worked. Isma Ahmed made something that seemed so difficult and stressful seem so easy and hassle free from our pre-approval through to our formal approval.
I would like to thank the Home Loan Expert team, especially my broker Isma Ahmed, as she went out of her way to find us the perfect loan to suit our needs.
With both of us being self employed it can be harder to get a home loan these days, but Isma guided us through the whole process and made it happen.
Stephen and I are so grateful to Isma and her team at Home Loan Experts for always being very professional.
We would recommend anyone looking for a home loan to go through Home Loan Experts, especially Isma.
Thanks for everything. We are so excited to start the next chapter of our lives.”
Bryowny & Stephen, Craigie WA
“I would like to thank Home Loan Experts, and in particular Isma Ahmed. Isma made a very bureaucratic and complex process appear quite simple. She was always available and very supportive. Additionally, she had a great understanding of what we wanted to achieve, and along with her industry knowledge, was able to get the desired outcome for us. Thanks so much, and I will be highly recommending others to utilise Home Loan Experts.”
Bill & Tracy M, Dural NSW
“It was nice to know that there are people out there who will willingly help first home buyers with little knowledge of the whole process. The idea of a mortgage was quite daunting as I had no idea what to expect, but you helped us through each step and we are very pleased with the home loan that you recommended for us. I will definitely be handing out your business cards to anyone that is looking to purchase property in the future. I have nothing negative to say about you or Home Loan Experts. All of your time and effort has definitely been appreciated, thank you for all you have done!”
Sean & Jordan Haggan, Amaroo ACT
“Two thumbs up to the Home Loan Experts team. We are so delighted to have Isma as our broker. She was able to fast track everything from assessment, pre-approval and the unconditional approval. Our budget is only at the minimum hence the effort and time they spent on us just reflects excellence on their work policies and etiquette. Definitely a must-keep and we will not hesitate to recommend them to friends.”
Mary & Marf, Port Kennedy WA
“We would like to thank our mortgage broker Isma for all her hard work and kind and professional manner. Home Loan Experts is highly recommended especially for anyone with temporary residency.”
Marzi & Siamak, Heidelberg VIC
“My financial situation is unique and I had spoken to several brokers who were unable to assist me. I thought I was at a dead end until I spoke with Isma from the Home Loan Experts. She understood my situation and what I required from the very first conversation and was always available to answer all of my questions promptly – even on weekends! I have been thoroughly impressed with her knowledge in the field and ability to professionally help me obtain my new loans. Thanks to Isma and her team, my family can soon move into our new home. I have no hesitations in recommending Isma to other customers – she won’t disappoint you and is always true to her word.”
Thuy, Brisbane QLD
“Top notch, professional and excellent service. Isma helped us meet the settlement date in a very tight timeframe. We’ll definitely do business with you again soon and we’ll recommend you to friends and colleagues.
Lisa, Bankstown NSW
“Initially when I applied for a Home Loan for the amount of $480,000 through ING direct, I was told that I had to pay $33,000 as LMI. It was a massive shock to me as I didn’t expect to pay that sort of money as LMI. I tried to contact a few brokers on a Friday night and I was very pleasantly surprised to receive a call from Isma on Saturday. I thought none would respond on a weekend. Thanks for your quick response. The total loan I was able to raise was $480,000 and the LMI that I had to pay was just $2250 for the entire loan amount. This was a saving of more than $30,000. I really appreciate what you have done. You were very friendly and approachable all through the dealings that I had with you. You have great knowledge and expertise in how Home Loans work. I am very grateful that I dealt with you for purchasing my new property. I will strongly recommend my friends and family to you, if they are in need of a home loan. It was wonderful doing business with you. Hope to deal with you again when I purchase my next investment property. Thank you again for what you have done.”
Senthil, Broken Hill NSW
It’s been fantastic to work with Isma to get this settlement done on time. She is very good at what she does. I really appreciate Isma’s help and will definitely give her reference to friends and relatives.
Komal, Westmead NSW
Our experience with Home Loan Experts has been wonderful. Our broker was always ready to assist with any queries or concerns we had, maintaining a professional yet friendly approach. We were very happy with all aspects of the service provided by our broker Isma Ahmed and would not hesitate in recommending Home Loan Experts.
Shannyn & Wayne, North Coogee WA
I have found the services provided by Home Loan Experts, and in particular Isma Ahmed, to be of the highest level.
Having been my first encounter with acquiring a home loan, I was unsure and intimidated by the process prior to engaging the services of the Home Loan Experts. Throughout my experience I found the information provided to be clear, informative and professionally exercised. Isma herself has an extremely pleasant customer service tone and an approach that quickly eroded any fears I encountered. The process was effortlessly completed, support services recommended were also of high calibre and communication throughout was outstanding.
Understanding that customer advocacy is a very important commodity, it is with pleasure and confidence that I recommend the services provided by Home Loan Experts, especially those around brokerage for mortgage. I will be a returning customer for sure.
Will & Ranelle VIC
I would recommend the Home Loan Experts and in particular, Isma to anyone looking for a home loan. The service received was very professional and efficient and I was kept informed at every stage of the process.
Being on a temporary working visa, few home loans were available to me but Isma managed to source a great deal for me and I am extremely pleased with the result. Excellent stress free service.
Jenny, Beresford WA