We strive to go beyond the finance industry norm and deliver exceptional, personalised service to our clients.
Our company mission is to help people who need it most, and our systems, people & training allows us to be a medium sized business, yet still provide an exceptional service.
Property investors
When seeking a dependable mortgage broker, our friend suggested Pramesh, and we're grateful for the recommendation. Throughout the mortgage process, Pramesh provided invaluable support, offering professional advice that proved immensely beneficial. He adeptly guided us in finding the most suitable mortgage deal and ensured a seamless home loan application process. Notably, Pramesh was always readily available to address our inquiries and resolve any issues that arose. The exemplary customer service we experienced left us thoroughly impressed. Consequently, when contemplating the purchase of our investment property, there was no hesitation in selecting Pramesh once again as our trusted broker.
Yu L
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Pramesh has been our mortgage broker for a number of years and has managed the lending for our principal place of residence (PPR) and for our investment property. He has also managed a refinance of our PPR. We found him to be incredibly proficient at his job and someone who works hard to achieve a positive outcome for us. We had some unique circumstances which he managed effectively and was also very responsive and knew how to navigate the lending process extremely well. For example, we were facing some difficulties in obtaining finance for our PPR and this was proving stressful for us as we seeking to buy a property quickly in an area we liked. We explained the situation to Pramesh, who quickly came up with a way forward that allowed us to achieve our goal of buying a PPR in Sydney. He then proceeded to execute on the plan with proficiency and focus – this showed to us that he not only would think of a solution but implement the solution effectively under tight timelines. This alleviated a lot of the stress and anxiety with conducting a PPR purchase. That is a big reason why we still using him as our broker and will continue to do so in the future.
Emil & Millie
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Bad credit history
Approved with poor credit score
Can not thank Ajar and Shristika enough for helping me secure home loan refinance . I had a poor credit score due to applying for multiple loans and being knocked back. That's when I reached out to the Home loan Experts and at the time did not think I would get approval but here we are close to settlement. The process has been smooth and in a timely matter. I can now put myself back on track financially and improve my credit score.
Joshua M.
WA
Where do I even start, when I sent an enquiry to Home loan experts I was literally defeated and at the end of my rope, we had been mucked around by 2 previous brokers at different companies and treated like we didn't matter, the home we were renting was being sold and it looked like we had no chance of being able to purchase it due to damage to my credit from a previous relationship and being naive.
Then within an hour of hitting send Manish called me, he was 100% honest( unlike the previous brokers), and he gave me some advice (although it wasn't what I was hoping for) on how to repair my credit and put us back in the running to own our home. I wanted to be told I could bypass the tricky stuff and get a mortgage and had been told that by others however, Manish was not having any part of my fairy tale.
He gave me step-by-step instructions and put me in touch with a company that he promised would help me, I was a little skeptical but hey, what did I have to lose? So, I did what he instructed and within 4 weeks we were ready to start our home loan journey!
My partner is a contractor, this makes the process a little tricky and I'm in healthcare so my wages are made up of multiple increments, also a little tricky and the bank made us go through business banking( complete nightmare) but Manish and his team were 100% with us through every roadblock and worked tirelessly to navigate through every twist and turn that we faced.
I can't thank Manish enough, and his team(for putting up with my calls) and for never giving up on us, we now have our mortgage, with a top lender and even after settlement we know that we have Manish and his team behind us while we navigate this next chapter in our lives.
It may not have been the quick fix I was originally looking for but Manish's expert knowledge and willingness to seek the help I needed outside of his own business, with no guarantee I would even return to him for my loan, was invaluable and we will be customers for life!
Patt C.
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Temporary residents / 457 visa
We recently had the pleasure of working with Pramesh, and I must say that my experience was nothing short of outstanding. Pramesh’s expertise and personalised approach truly set him apart in the mortgage industry. Pramesh took the time to listen attentively to our unique visa status and our financial situation. He asked thoughtful questions and genuinely cared about our needs. It was evident that he wasn’t just trying to close a deal; he wanted to find the best solution for us. Pramesh didn’t offer a one-size-fits-all solution. Instead, he meticulously analysed our financial details and presented us with tailored mortgage options. His recommendations were well-researched and aligned perfectly with our goals.
Throughout the process, Pramesh communicated clearly and promptly. He patiently explained complex terms and answered all our questions. We felt informed and confident at every step. Pramesh’s attention to detail ensured a seamless mortgage application process. He guided us through paperwork, deadlines, and requirements, making the entire experience stress-free. Thanks to Pramesh’s expertise, we secured our first home that exceeded our expectations. His dedication to our financial well-being was evident, and we couldn’t be happier with the outcome.
In summary, Pramesh is a trusted advisor who genuinely cares about his clients. Not only did he help us, he also helped with my brother’s request. If you’re looking for personalised service and tailored mortgage options, I wholeheartedly recommend Pramesh.
AJ
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First Home Buyer With Poor Credit
My wife is a New Zealand citizen and I am on a visa. We wanted to purchase the property we have been renting for over ten years. We had saved up, but we didn't have a chance to find someone willing to work with us until I found Home Loan Experts on Google. I rang the number on the web page and Rojan answered. Rojan was reassuring the first time talking to him. He told me that he deals with similar situations all the time. He guided us in improving our credit scores and found a lender willing to work with us. I had several phone calls worrying but he did respond and assured me that all was well in due time. We just settled on the property. We would tell anyone listening that Home Loan Experts are the best. My wife and I commend Rojan and Shalu for all their tireless work, even during the holiday season.
Leah and Raymond
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Guarantor loans
Great Expertise And Service
Extremely happy with the service of HLE. They get tough loans approved and help you get the competitive market rate. The team ensures they don’t miss a thing and constantly follows with the documentation until the settlement. Romy, a Senior Mortgage Broker at HLE got our our loan approved. He assesses your situation first and suggests you with multiple options that closely meet your needs. We had quite a bit complex situation with uncle as a guarantor and changing employment situation, however nothing is a challenge for him and he suggested us with multiple options for the loan. Samir and Elishma from HLE are extremely professional and constantly checks with you for the required documentation. Great communication, great service and great team.
Pradip
Greater Melbourne (Metropolitan), VIC
Shabba helped me to get my home loan.
I can't recommend her highly enough, she has great communication and excellent knowledge. She helped every step of the way. Would definitely recommend to others.
Kyla
VIC
95% loans / No genuine savings
The team at the HLE is very hard working and committed. Communication is also great.
Jenish and Sharon worked very hard for my loan application. Their friendliness made this overwhelming experience easier.
Keep up the good work guys.
Jaskeerat
QLD
I had been previously declined by the big banks due to not enough savings and a personal loan situation. This was despite the help of my previous broker who only had access to certain banks with the majority being big institutions.
Through some google searches, I found Home Loan Experts and was assigned Vivienne as my broker. She's so friendly to deal with and was always on my side to support throughout the loan application processes. She's always there to give me advice and be supportive, which meant a lot to me. Finally, I secured a bank loan for my first home owner occupied property with only a 5% deposit.
A big thank you to Vivienne Than from Home Loan Experts! I would definitely recommend her and Home Loan Experts to any of my friends who are facing the same situation.
Dexter
Yatala, QLD
Unusual employment
Excellent Customer Service
Prabesh Thapa was excellent in helping us secure a loan with the bank. When I approached the bank, my loan was declined due to my husband not having a minimum of 6 months payslip. We had 3 months of his casual payslip and my 6 months of full time payslip, plus our assets where Prabesh worked very hard with different banks in securing us the loan. His can do attitude, honest approach, clear in communication and being available to answer my queries made the process of working with him at ease and a pleasure. My husband and I are happy to be able to purchase the property that we like and this could only be possible because of Prabesh Thapa and Samiksha Vaidya. Thank you both.
Maria D Souza
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Home loan experts did an exceptional job finding us a suitable home loan. Prakash, Biraj and their team were very easy to communicate to and all emails and questions we had were answered promptly. I felt that I could ask them anything, and it wasn't a bother. I'm not computer savvy so i'm sure it was exasperating for them to have to deal with my emails.
They were able to find us a loan when another loan company that we approached at first wasn't able to help us because my partner had only been employed with his recent job for only six months. They were able to get us pre-approval without a house in mind, and unfortunately, it took a while for us to find one in this current market. And when we finally found a house, it was very stressful because we only had four weeks until settlement. My conveyancer was worried if we wouldn't get final approval on time but Prakash assured me that we will. And true to his promise, he and his team delivered and we had final approval within three days after it was submitted.
We are very grateful and happy that we chose Home Loan Experts and were given Prakash and his team to help us get the loan that we needed. We will recommend Home Loan Experts to family and friends. Thank you so much.
Joy Phillips
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Discounts for professionals
Great Understanding And Excellent Outcome
If you are a medical professional, ask for Romy Dhungana, who has a good understanding of different banks and their offering to doctors (e.g. 90% or 95% LVR without LMI, contractor requirements, etc.) He was able to deal directly with the health banker to negotiate a very competitive loan, which was also complicated by other factors such as maternity leave. Would highly recommend!
David L
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Very helpful and professional. The entire process from beginning to end was very smooth and well communicated. Jenish and Rojina were very helpful and made it very easy on our first property purchase.
I would highly recommend this team and would use their services again!
Sylvia
NSW
Low deposit
My Husband and I met later in life and had no way of saving the 20% deposit for a home of our own. We had called and emailed at least 10 different brokers/lenders to see if we could get into our home with our rental history as proof of genuine savings.
All 10 of them either laughed, said we needed at least 10% of the property value in our account, and 1 broker even hung up on us after I sat on the phone with him for half an hour providing all of our details!
My last ditch attempt was to make an enquiry with Home Loan Experts, and I wasn't really expecting much to be honest because we had been told No so many times. I spoke to Rojan Paudel and he didn't laugh, he didn't make me feel small. He simply said "I think we can help you".
And help he did! Rojan and Shalu Pradhan and their team were absolutely incredible. Within 2 weeks, we had conditional approval to go "shop" for a house. Within 4 weeks we had full approval from the bank and we are now about to move in to our dream home that a month ago we never thought would be possible. Rojan, Shalu and Angela were just amazing and so responsive and professional and I don't mind saying that I cried when we got the approval letter from the bank.
My advice for those who think it is impossible, don't give up. Go straight to Rojan and Home Loan Experts to help you achieve that dream of owning your own home.
We went from no hope to having it all! And we could not have done it without Rojan, Shalu and Angela. Amazing service, I'd give them 10 stars if I could.
Thank you to you Rojan and Shalu, we are so incredibly grateful for what you have done for us. Never underestimate what you are doing for people, it is people like yourselves who help others dream big and achieve those dreams.
Thank you, thank you, thank you!!
JoAnna A.
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Excellent customer service and able to meet our unique needs
Nirayu and Sayub provided excellent customer service throughout the whole loan approval process and understood our needs from the beginning.
We were purchasing a property off a family member at a price below market value. Our goal was to find a lender that based the LVR on the market value of the property, not the offer price e.g. a favourable purchase.
Nirayu instantly understood our needs and recommended suitable lenders. Additionally, Nirayu and Sayub organised several bank property valuations, giving us the option to select the one with the highest market value (and effectively smallest deposit needed).
An added bonus, the interest rate of the loan was one of the lowest on the market.
Throughout the process, Nirayu and Sayub kept us promptly informed of any updates.
Thank you for your superior service to meet our needs as well as your patience
Daniel B.
Adelaide, SA
Refinance
A big thank you to Prabesh and Pratik from the Home Loan Experts for helping me refinance my home loan. I have been told by others that it was impossible due to circumstances but Prabesh contacted me otherwise. They have been great from start to finish. They were always professional and made me feel at ease with timely checks either email or phone and efficient communication.
The weeks felt like a breeze and settlement came! Thank you again guys and I definitely recommend everyone to go through this amazing team.
Stacy L. D.
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Home Loan Experts understood what I needed help with from the very beginning
After having a number of issues trying to find a lender that would consider my RSUs as part of my Income, I eventually found the Home Loan Experts team. I was put in contact with Romy, Krijusha and Sejal who were extremly confident that they would be able to help.
After going through my detailed position, we found some success with a number of different banks who were take into account my RSUs.
With a little more work with the banks, we were able to secure some refinancing and a new construction loan for our future home. This was an excellent result after being dissapointed by the previous lenders we had been working with.
Thanks to Romy and team team!
Ben R
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Non-resident
Good Job Finding The Hardly Available Niche Loan Product For Our Needs!
I was very happy with the services of Home Loan Experts and our mortgage broker Romy. HLE apparently has a wide network of lenders, and they can service customers with need for niche products. We are a non-resident married couple with the income of the non-Australian citizen member of the couple needed to support the loan, but without the associated costs of extra stamp duties for foreign ownership. Standard bank products would work for this case, but HLE found the narrowly available solution for us.
AFB
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Excellent Communications! Smooth Experience.
Romy and Atul were fantastic with their prompt and frequent communications from initial enquiries right through to post settlement.
When you a making a huge financial decision, you are often unsure and you have many questions. So the experience with Romy and Atul was so positive, as they were prompt and concise in their responses to my email. They were also always available for a call when needed.
I first engaged with Romy three years ago just to enquire about things but at the time, I wasn't fully committed to buying a property. Romy's responses were prompt and personable, which led me to check in with more questions from time to time as I was getting more serious. Finally when I was getting closer to committing to buy, Romy was able to suggest relevant products that I actually would have had options to choose from. These were a set of fixed and variable products from a couple of different banks that would actually lend to overseas investor (like myself). These were followed up with a call to talk through the products in more detail and they were more than happy to answer any questions. Through these communications I sensed that Romy has a deep knowledge of the market and that he has the relevant relationships with the banks.
The experience with Home Loan Experts has been nothing but positive. I would definitely do business with them again. I would highly recommend them to family and friends.
Thank you!
Andrew C.
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Gifted deposit
First time user of Home Loan Experts...happy to recommend to anyone looking for a loan or having trouble with their current broker/bank, which was my situation. Preeti was super and ran like made finding what I needed and Saujan just finished it off for me and made sure things were on track. Well done guys keep the good work up.
Peter
Hobart, TAS, AU
These people are really the home loan experts! Azita was a lifesaver and helped us through a very difficult home loan application.
Mark
QLD
Company title
After so many complications in getting a loan for our company title property, a friend recommended Paul Da Silva when we decided to refinance.
Paul made the process so easy; because of his extensive knowledge and experience, every hurdle was dealt with promptly and stress-free without having to supply more and more documents.
We highly recommend Paul and are very happy with the deal he got for us and the advice he provided. Many thanks, Paul.
Michelle & Alex
Matraville, NSW
Commercial
They did what at least 5 other brokers could not do for me.
Hi everyone,
I'm an existing and multiple-time-returning client of Home Loan Experts. I'm an investor, intensively investing in properties during last couple of years. Because of this I have ended up with so many queries under my name for credit checks which is not in interest of lenders at all. After getting three investment loans, I started getting rejections from so many lenders and I have been told by all of them (small and big) to stay away from applying for loans for while as there is so many queries under my name in credit check systems and some other reasons none of which made sense to me.
Finally, I contacted Home Loan Expert and MANISH, a hard working broker who spends a lot of time on everyone's file before putting an application through which may potentially brings you just a useless query under your name, checked every thing in details and even talked with the assessors from potential lenders and explained my situation. He had got the green light from them and put my application through and exceeded my expectations. I asked for one loan and he got me a pre approval for another loan as well. To make the long story short, I have already had those two loans settled, and another loan has been also approved, waiting for settlement.
SID the other broker who has cooperated with MANISH through the whole way is an extremly polite, patient and hard working man, offering you a perfect experience during your loan application journey.
you also deal with their customer service departments after your loan settlement regarding any question you may have about your loan. SHOVANA from that department is also a gem in this market.
In summary, I definitely recommend Home Loan Experts as they are so helpful, responsive and hard working.
Mehrdad K.
Doncaster, VIC
Commercial loans are very risky and complex. Sole traders like me often find it very hard to provide required documents. But these guys really did a great job for me to get a commercial loan.
They replied my emails, and answered all my calls all the time and always on time. I did talk to other brokers about my issues but they weren't really helpful at all.
Home loan experts were fast and clear in loan proceedings. Thank you guys. Cheers!!
Kozzy S
NSW
First home buyer
Good service and product
During a long and difficult home loan process due to my visa status, Sid, Sebika and Atul provided great customer service and support along every step of the way, during unsociable hours and some unexpected challenges.
Sonia W.
Metropolitan Adelaide, SA
Sid And Aniya: Home Loan Experts
I recently had the pleasure of securing a home loan through Home Loan Experts, with Sid and Aniya as my broker and loan specialist. I cannot express enough how incredibly satisfied I am with their service. From start to finish, this experience has exceeded my expectations, and I am thrilled to share my 5-star review.
Seamless Application Process: The application process with Home Loan Experts was incredibly smooth and hassle-free. Their online platform made it easy to submit all required documents, and I received regular updates on the status of my application.
Competitive Rates: Home Loan Experts offered highly competitive interest rates that were better than many other lenders I had considered. They also took the time to explain various loan options to help me choose the one that best suited my financial goals.
Transparency: Transparency is crucial when dealing with a home loan, and Home Loan Experts delivered on this front. They provided clear information about fees, terms, and conditions, ensuring that I fully understood the terms of my loan.
Excellent Customer Service: The customer service at Home Loan Experts is top-notch. The loan officers I worked with were knowledgeable, responsive, and always ready to address my questions and concerns promptly. They made me feel valued as a customer throughout the process.
Flexibility: Home Loan Experts was also willing to accommodate my unique financial situation, offering flexibility when needed. This level of adaptability is rare in the lending industry and greatly contributed to my overall satisfaction.
In summary, I wholeheartedly recommend Home Loan Experts for anyone seeking a home loan. Their commitment to customer satisfaction, competitive rates, and outstanding service make them stand out in the industry.
Kirbya
Ngunnawal 2913, ACT
Fixed Rate
Best home loan agents ever
Rojan and Biraj are the best. From getting the pre-approval till final settlement, they went above and beyond to help us at every step. They were very quick to respond my emails and phone calls. When I needed to expedite the final payment, they really helped me escalate with the lender and got it done in a matter of 3 days. If you want peace of mind, I strongly recommend Home Loan Experts.
Nihar N
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Easy, convenient and communicative
Pramesh and team have been great, have used them twice now. Always happy to help, listens to our needs and finds a great offer. I was sceptical about an online only business but they have met and exceeded my expectations each time.
Sambo
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Unusual Property
Job well done
Bibek and Vivienne were excellent! My wife and I wanted to get a serviced apartment through a self-managed super fund[SMSF] which is a lot more complex than just getting a personal loan for a property that is not a serviced apartment. Also banks at this time in Australia no longer loan to SMSF! Many brokers just did not get back to us with our enquiries to broker a loan despite our politeness and we suspect this was due to the complexity of our loan but not Home Loan Experts.
Vivienne was our initial contact and right from the start made us feel that home loan experts could get the job done! Once Vivienne had secured a lender that would lend to our SMSF, Bibek took over with the process until finally settling the property purchase.
There was a lot more paperwork required with serviced apartment SMSF purchase compared to a non serviced investment property purchase we did but Bibek and Vivienne with clear, calm and professional phone and email communication helped us complete this purchase peacefully. After an exhausting process of looking for a loan on our own plus with other brokers we finally came across home loan experts and I am so glad we did. Job well done Bibek, Vivienne and Home loan experts!
Edwin
NSW
My experience with the Home Loan Experts team was fantastic! I needed to get an 80% LVR loan on the trust name for the property located in a high-density building in a complex that also includes a hotel. While this would be an absolute no-go for many banks, Manish was able to clearly understand my requirements, help me with the steps to boost my borrowing capacity and screen the financiers who might be able to provide this loan. When the property got rejected by the bank, Manish was able to successfully escalate with the bank's high credit team and get the property accepted. On the execution side, Ujjwal was making sure that the process of getting final approval gets smoothly, checking in with the bank regularly and advising me if I need to take any steps. The communications was great and prompt. We got the final approval on time. Last by not least, Dristi kept her finger on the pulse of the bank for the certification of the loan documents making everything done within a week timeframe from the final approval to the settlement. I was originally very skeptical about working with a mortgage broker, now I know that I will go to the Home Loan Experts if I need another loan. I highly recommend them!
Sergey P
Queensland
Unusual Property
My partner and I contacted the home loan experts after failing to get our finance approved from one of the larger banks. Manish, Dristi and Sid were incredible and helped us get formal approval on our dream property on acreage. Despite previous banks refusing to take on the property due to it being off grid and solar powered, Manish and Dristi worked hard to ensure our outcomes were met In finding a bank that suited our needs. Despite all our communications occurring either via phone or email, the service they provided was professional, prompt and friendly. I would highly recommend using Manish, Dristi and Sid to anyone in the future looking to purchase their dream home.
Sarah W
NSW
Favorable Purchase
Manish helped me out and was quick and easy to work with even with my unconventional situation where other brokers said it was impossible.
Quade H
WA
PAYG Contractor; Refinance
Great experience again with Home Loan Experts! Manish and the team have done a great job for my mortgage refinance. Highly recommended!
Ted L
Victoria
Common Debt Reducer (CDR); Australian Expat living in Singapore
Manish and team are very responsive and professional. They help me along the way to get the best mortgage loan in the market quickly and they did it on time for my purchase of property in Australia.
Highly recommended!
Paul W
11 Toh Tuck Road, #03-45 Singapore, 596290
Everything Else
My home loan experience with HLE was excellent. I had clear directions and my expectations were aligned.
All my queries were answered timely. Thank you for nominating the correct product based on my financial circumstances.
I really doubt If I would have come across this product if not via HLE. I can only wish that I reached out to you/ HLE earlier.
Grateful for your assistance.
Pratheep S
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We first approached ‘HomeLoan Experts’ in February 2021 to help us find an appropriate home loan to purchase our first home in Australia. Pramesh responded extremely quickly, was attentive (we are in WA and he still communicates with us after his own AEST business hours) and ensured that he understood our home loan needs and financing ability. As a single income household at that stage, Pramesh was able to procure a number of competitive home loan quotes, relative to what we could find ourselves. We applied for the recommended home loan and Pramesh was there every step of the way to guide us through the piles of documentation and the myriad of property mortgaging processes involved– including taking different State laws into account.
We were successful in buying the family home in the suburb we wanted. We were already at that stage in agreement that this was the single best service we had experienced across the board in Australia.
The home loan we had originally entered had a ratchet up provision in the mortgage, however. Well before the ratchetting increase period, in September 2022, Pramesh contacted us about sourcing a different home loan provider at better rates AND with a material one-off cash payment. As for the original home loan, Pramesh guided us through the onerous process step by step, including giving us a number of competing home loan quotes.
During this process, Pramesh yet again exceeded the already high benchmark we had experienced with him. Our household income at that stage had now increased to include a regular top-up amount that the home loan providers were not comfortable considering. Pramesh personally negotiated with the preferred home loan provider to ensure the top-up was included, resulting in a much better home loan rate.
Since then, given that we are very comfortable with the current home loan provider, Pramesh has been involved in ensuring that we are now receiving the home loan provider’s most competitive residential home loan rate.
On a final note, Pramesh is always available to discuss any aspect of our home loan. And he regularly lets us know about opportunities in the home loan environment. We have been so impressed with Pramesh’s attention and expert guidance that we offer his contact details to our friends wanting to navigate the property market.
Mark & Desireé
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Finanacing on Probation
Took the stress out of our mortgage
Needed to find a mortgage provider who would provide financing whilst I was still on probation in my new job.
Mohit, Aseem and Ishu were awesome. Great communication throughout and a relatively stress-free process
Rob
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Home Loan
I cannot express my sincere gratitude for all the work that the team put in getting my home loan approved. Home Loan Experts provided expert guidance and went all out to ensure I received the best possible outcome which was great. Specifically Prabesh who constantly provided updates throughout the entire process.
I would recommend Home Loan Experts to anyone wanting a great honest brokerage company.
Ben M.
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The Best and Only Broker Who Made My Home Loan Possible
After approaching several brokers without success in securing a home loan, a friend recommended Home Loan Experts to me. From our first conversation, Sid, Siwani, and the team were incredibly supportive and dedicated to helping me achieve my goal.
Their expertise and commitment made what seemed impossible, possible. They not only helped me secure a loan that exceeded my expectations in terms of the amount I could borrow but also obtained a competitive interest rate.
Throughout the entire process, Sid, Siwani and the team were always available to answer my questions promptly and provided invaluable assistance in finding the right property. Their customer service was exceptional, and there were no unexpected costs or issues along the way.
I'm extremely satisfied with the rate I received and the overall experience. I can't thank the team enough for their hard work and would highly recommend Home Loan Experts to anyone seeking a dedicated and effective broker.
Thanh V.
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Self-employed
Excellent, efficient and prioritised client concerns
I have nothing but praise for the Home Loan Experts team, in particular Prabesh Thapa, Pratik Shakya and Jenish. I was in a fairly sticky situation of having recently transitioned from being paid a PAYG salary to ABN as a sole trader, but these upstanding blokes secured me a loan within 3 weeks of contacting them, where other brokers had failed.
They were quick to understand the situation, efficient in their service and communicated effectively and very frequently as well - keeping me appraised of every step along the way. Prabesh in particular was readily contactable and was always quick to ring or email back with any updates, no matter how small.
Even though it wasn't a huge loan, I felt that the team prioritised my concerns, worked hard at addressing them and quickly understood my preferences with various loan options.
I have absolutely no hesitation recommending the team at Home Loan Experts - they succeeded where others have failed, they work hard and quickly, they communicate well and frequently, and they prioritise clients' concerns.
Clarence A.
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They Got Me Across The Line Despite Very Complex Income Circumstances
Aseem and Hrimun were excellent every step of the way. As a self-employed person that is also getting a PhD stipend, I didn't think I'd be able to get approved for a home loan but they got me approved and helped me every step of the way. Thanks so much! 10/10 Highly recommend!
Beau
Greater Melbourne (Metropolitan), VIC
Expat
Love your work!!!I have has the pleasure of having both Jef Miles & Swarna Shah assist me with getting my home loan approved.
I am an Australian Expat and the prospect of navigating forms etc from afar was something I was not looking forward too.
Jef & Swarna explained and simplified the process displaying care and professionalism along the journey and when I had gaps in my understanding.
I work in the broader field of customer service and understand companies are successful because of their people. So well done to Home Loan Experts for having a couple of stars on your team.
THANK YOU!!!
Eddy
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Responsive and Professional Service
I really appreciated the responsive, professional and quality service I received from Home Loan Experts, and it was a pleasure to work with Pramesh and Rojina. My case was a bit particular, given I was going for an expat loan on two properties, and the settlement process fell in the midst of my international relocation. Despite the many challenges on my side, they showed amazing patience and adjusted to my changing requests. I was able to secure finance for both properties in time, thanks to them. I would highly recommend Home Loan Experts, especially for those needing an expat loan, as this is an area in which they specialise.
Okada E.
New South Wales
Hobby Farm
Hobby Farm Loan
In one sentence - can not speak highly enough!!
After 3 years of searching, we found a 78-acre property that we loved at first sight and ticked all our boxes.
We have done lots of research and understand that getting a residential loan for a hobby farm is a challenge, and your mortgage broker needs to be an expert and know their stuff well. So if you looking to buy a hobby farm, Robert and his team are absolutely a legend and go above and beyond. They are the real EXPERT!
Robert explained everything in detail (even some of our silly questions) and made everything very simple to understand. In the end, they even negotiated on our behalf and reduced the interest rate lower than initially promised!
Payam Z.
The Mallee, VIC
Construction
Ask for Prabesh and Ayush, you won't regret it!
We stumbled upon Home Loan Experts because we saw the logo on the today show. We had already started the process with our own bank who we had been customers for over 20yrs. Let's just say the stress of the whole process was becoming unbearable to deal with and this was not our first home loan with that bank. We went onto home loan expert's website and had a look around to see what was on offer. Instantly we decided to chat in the bottom right corner and was greeted by Prabesh...THE END... lol
No seriously the instant chat with Prabesh was a lifeline for us. The amount of knowledge, the friendly approach the caring and passion he has for his work was immense. Instantly we knew this was a turning point in deciding to leave our bank and source help elsewhere. We have never looked back since. We have not only had the wonderful pleasure of working with Prabesh we also had the amazing Ayush right by our side. We were lucky enough to forward everything we had already from our bank to Prabesh and within a week we had preapproval for our Contruction loan. We were 4 weeks in with our actual bank and still nothing close to what we got with Prabesh. But wow, why did we not reach out sooner. Comparing what we already went through with a bank we trusted to now working with a broker we can't rave enough about, the exceptional service we received, the ongoing communication, the timely manner and just the experience in a whole was truly humbling. Anyone else we crossed paths with at Home Loan Experts were all very warm and friendly, and they genuinely cared. I could go on and on but until you actually reach out yourself this is the push you need.
Again, Prabesh and Ayush thank you for being with us throughout this whole journey, thank you for being there always and thank you for looking after us.
Now were about to build our dream home!!!
J. Adams
Illawarra, NSW
Thanks to Shristika, Ajar and Sneha from HLE
From the very beginning, Home Loan Experts. especially Shristika, Ajar and Sneha had showed a deep understanding of our needs and a commitment to finding the best possible mortgage solution for us. They were incredibly knowledgeable and patient, taking the time to explain complex financial terms and options in a clear and understandable manner. Their expertise in the mortgage market was evident, as they were able to identify lenders and products that perfectly aligned with our financial goals.
Throughout the entire process, they were highly responsive and attentive to our inquiries. They were always available to answer our questions, provide updates, and address any concerns we had. Their dedication and professionalism made the often-stressful process of securing a mortgage a breeze.
Quynh and Jordan
SA
Construction
Thanks HLE!
Professional service and excellent communication over many months for variety of loan types.
Simon B
Metropolitan Adelaide, SA
Couldn't Ask For Better Service
Home Loan Experts should very much value Prakash and his team for all their efforts. Prakash navigated my personal circumstances and provided me with the best options to achieve my home goal of building. Providing the information was so easy and uncomplicated. I had always thought applying for a mortgage was scary and daunting, but this experience wasn't. Amara, who dealt with me on a day-to-day basis and kept me up to speed on where my application was within the process, was absolutely fantastic! I cannot speak more highly of her, to be honest. This is my first mortgage, and I am a single woman. And I did have a little wobble of worry and emailed her. She emailed me back within 25 minutes at 7:30 at night to put my mind at ease. You really can't say better than that! I am now in the drawdown period and being looked after by the customer care team, Silvia, and although I have only completed one drawdown this far, she has been helpful, replies to emails quickly and updates me on payment time frames. All in all, so far I would recommend Prakash and his team, specifically, to my friends and would use him in the future should I need to.
Rachael
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Can’t praise them enough
Extremely pleased with their service and knowledge. They’ve been most helpful throughout the entire process. Jenish has been the best (!!), and Aakriti and Prabesh are always helpful and responsive. Thank you, guys!
Amanda and Dee
Sydney, NSW
They certainly are Home Loan Experts...no other broker compares. I have no doubt that the success of my recent home loan lending application was due to the knowledge and efficiency of the Home Loan Experts Team. The whole process was seamless and easy, they kept in touch with me and offered guidance every step of the way. A massive thank you to Rojan, Shalu and the rest of the team who have made our dream come true!!!
Debbie E
Queensland
Investment Property
The home loan experts have recently helped me with obtaining a loan for my investment property and the experience has been amazing. With my circumstance being somewhat unique, Prabesh really went above and beyond to achieve what other brokers could not do. His service was excellent, kept me informed, explained to me the process which I did not know very well and persevered when certain challenges came up. With his extensive knowledge in the finance sector and brokerage experience I was in the right hands. I wish him all the best in his future career. I highly recommend giving this company a go.
What’s going Off
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Prabesh is amazing!
I worked with Prabesh on a rather unique investment project, and I was thoroughly impressed with the level of service and dedication they provided throughout the entire process. Prabesh was incredibly responsive to my questions, always available to address any concerns, and offered excellent insight into the most suitable loan options for my needs. Their ability to navigate complex financial products and present solutions that were aligned with my goals was invaluable. I couldn’t recommend Prabesh enough for anyone looking for a committed and effective broker who will go the extra mile!
Eli F.
Greater Melbourne (Metropolitan), VIC
Second Home Loan
Exceptional!
My Husband and I used Home Loan Experts to refinance and purchase a new property.
We had an exceptional experience working with Home Loan Experts . Our mortgage broker was Sid(Siddhartha) Bajracharya. From start to finish, he was incredibly attentive, knowledgeable, and proactive in finding the best mortgage option for our needs. Sid managed to find us an option that worked for out situation and gave us the confidence to proceed with seeking our property. We were very impressed with how quickly he managed to obtain loan approvals for us.
Sid works with an incredibly efficient team. Piyush Basnet was always on top of all the paperwork and made the application process seamless. Making what could have been a stressful experience completely hassle-free. A shout out also to Prajita Karki for assisting with our settlement.
Thanks to Sid, Piyush & the team at Home Loan Experts, we have reached another milestone and have a new place to call home. We highly recommend Home Loan Experts to anyone looking for a team that truly cares about their clients' success.
Dani and Harri
South East Queensland, QLD
Romy, Elishma & Swarna — This young, energetic, honest and professional team got us a home from the scratch until we moved in and even afterwards. Extremely reliable available approachable and most importantly FRANk. I strongly recommend HomeLoan Experts, purchasing a house requires lots of paperwork so having trusted people like Home Loan Experts is a must. We pretty much sat back and they did everything for us. Thanks.
Matthew I.
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Variable Rate
Number 1 service !!!
The process was made easy, Jenish, Rojina, and Kritez have been amazingly helpful, always responding promptly and helping me all the way, and very patient with me! Am very grateful for all their help!
Would highly recommend them!!!
Georgia B
Greater Melbourne (Inner), VIC
Rojan and Shalu go out of their way for amazing service!
I can’t recommend the team enough, especially Rojan and Shalu. They made things happen so easily and got me a great deal.
Andrew
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First Home; Split Loan
Perfect service!
The service that Jenish and his team provided was great. Very helpful. Great offer. I strongly recommend them.
Reza S
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Home Construcgtion
HLE is the 5* Hotel equivalent of brokers. They truly are experts! A+++
As first-home buyers, we were apprehensive, and we decided to buy on a whim, we had not been planning for years. We had 2 other brokers lined up, one was simply incompetent, and the second very negative. In came HLE and they not only gave us much-needed clarity but they also changed our experience from horrendous to amazing!
Jenish was brilliant, Deepika and Prabesh, who helps Jenish were equally amazing, and we got a good deal. Deepika's persistence to get the conveyancer and bank on the same page was award-worthy! And all this was done pleasantly; not once did we struggle to get an update, and every single email was positive and encouraging! Best exeprience ever!
Dante M.
Greater Melbourne (Metropolitan), VIC
Home Construction
Construction loan made easy
I needed a loan for my land and a separate one for the construction. Jenish, Kirtez and their team took care of both. I had a tight budget for the loan I wanted and there was a lot of back and forth required with the bank but each time, I was told exactly what was required of me, typically just being sent the correct forms to sign and send back, while they did all the work and liaising with the bank. It was a bit of a lengthy ordeal (due to the complexity of the loan), but thanks to Jenish and Kritez, my part was easy, I can't imagine how long it would have taken if I had to do all the work.
Thanks again for your help guys, I'll now get to have a roof put up before the Christmas shut down!
Josh S
Murrumbidgee Region, NSW
Reprice
Proactive Interest Rate Review
Romy and Angela from Home Loan Experts contacted me proactively, and secured interest rate reductions from my bank, which couldn't be more timely as the RBA keeps hiking rates. This has put me in a much more comfortable position without going through the whole process of looking to refinance. Great result!
Andrew
Sydney, NSW
Land
100% Recommended Broker
Best broker I have ever had. I 100% recommend them. Easy to talk to. Quick in answering emails. They helped me with my loan for a land and they will definitely be my go to broker as well for building loan. Thank you to Jenish, Prabesh, Kritez and Sujil. I couldn't ask for a better team.
Ann
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First Land Settlement
The team at Home Loan Experts (Jenish, Prabesh and Deepika) were very helpful. Fast turn around. I absolutely recommend this team.
Dinesh
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Bhisan Raj KC
The HLE team made the process of remortgaging our home loan straight forward and we were kept updated at each step of the way. Thanks to Bhisan and Sam for all your hard work!
Mark Splittgerber
NSW
I second thank 100%. My Mum Wendy said that Bhisan is her new best friend and was delightful. Thank you again and what a whirlwind you have assisted in such a huge way. I look forward to meeting you over dinner to celebrate soon
Brook Rutherford
NSW
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