We strive to go beyond the finance industry norm and deliver exceptional, personalised service to our clients.
What our customers have said about working with us:
Discounts for professionals
Bad credit history
95% home loans
Greater Melbourne (Metropolitan), VIC
Excellent Customer Service
My experience with Gunjan, Sushmita, Anjeela and all the team has been excellent. I had a very complicated loan to process and they definitely went the extra mile to help me get my loan approved. All I can say is thank you I'm extremely grateful. I would personally recommend this company if you need a Home loan.
Greater Melbourne (Inner), VIC
Siju And Gunjan Healthcare Providers Advocate
Siju and Gunjan were very helpful during my home loan application for my first investment property. They were accommodating, kind and easy to talk to. Communication is a breeze, Siju can be contacted in any convenient time, they have provided me with several options that will benefit me in any possible way.
Bad credit history
Greater Melbourne (Outer), VIC
I had problems during the credit check process and was rejected by a couple of banks. Then, I heard about 'Home loan experts' online and decided to apply. It was the best thing I did in 2021. They made my life easy, helped me find the perfect bank and provided the right suggestions to make my credit check process a smooth one. In a month's time, I got approval for the loan with a good interest rate and I cleared my judgement history too. I have found Home Loan Experts to be very professional people.
I would like to thank Rojan and Aakanchya for their help & guidance. You made our dream come true. I would highly recommend 'Home loan experts' to my friends.
They did what at least 5 other brokers could not do for me
I’m an existing and multiple-time-returning client of Home Loan Experts. I’m an investor, intensively investing in properties during the last couple of years. Due to this, I have ended up with multiple queries under my name for credit checks. After getting three investment loans, I started getting rejections from various lenders as there were so many queries under my name.
Finally, I contacted Home Loan Experts and Manish, a hard-working broker who spends a lot of time on client files before the application process helped me assess my options. Sid cooperated with Manish through the entire process and is an extremely polite, patient and hard-working man. He offered me a perfect experience during my loan application journey.
I dealt with their customer service department after my loan settlement and they were always available for any question I had about my loan.
In summary, I recommend Home Loan Experts as they are very helpful, responsive and hard-working.
Temporary residents / 457 visa
Couldn’t have done it without them!
They helped me through my temporary visa situation to find the right mortgage provider and managed the whole process. Cannot recommend them enough
Greater Melbourne (Inner), VIC
Expert in Home Loan for couple waiting for Partner Visa
I am on my Bridging Visa A and was looking for a home loan with my partner - Australian citizen. As some of you applying for Partner Visa would know, only a few banks would loan to non-residents. At first I didn't go to HLE, but another company. That company in the end didn't submit my pre-approval application as I lost 1 of my 2 jobs. But the thing is my deposit is huge so in theory that shouldn't be a problem.
My dream of becoming a homeowner was shattered until I decided to try again with Home Loan Experts. Assisting me was Shane (Sheng Ye) - mortgage broker & Irek. Shane did a great job and got us the loan with a major bank with a lower rate than the first company did!
Shabba helped me to get my home loan.
I can't recommend her highly enough, she has great communication and excellent knowledge. She helped every step of the way. Would definitely recommend to others.
Jenish and the team at Home Loan Experts were able to guide us through the minefield of first home ownership.
Our previous involvement with another popular broker went very sour (and somewhat scary) due to the incompetent actions of that other broker. Jenish and Home Loan Experts really saved the day by taking over and helping us through a very difficult and stressful (but exciting) time in our lives.
Jenish and Ganga were both extremely patient with our NUMEROUS enquiries and questions, but yet never made us feel once that we were being a pain or annoying.
Jenish and the team were able to secure an amount much higher than our previous broker, and this was due to their attention to detail and persistence in dealing with the lender to ensure the best result for us.
Very happy and highly recommended.
95% loans / No genuine savings
The team at the HLE is very hard working and committed. Communication is also great.
Jenish and Sharon worked very hard for my loan application. Their friendliness made this overwhelming experience easier.
Keep up the good work guys.
I had been previously declined by the big banks due to not enough savings and a personal loan situation. This was despite the help of my previous broker who only had access to certain banks with the majority being big institutions.
Through some google searches, I found Home Loan Experts and was assigned Vivienne as my broker. She's so friendly to deal with and was always on my side to support throughout the loan application processes. She's always there to give me advice and be supportive, which meant a lot to me. Finally, I secured a bank loan for my first home owner occupied property with only a 5% deposit.
A big thank you to Vivienne Than from Home Loan Experts! I would definitely recommend her and Home Loan Experts to any of my friends who are facing the same situation.
Home loan experts did an exceptional job finding us a suitable home loan. Prakash, Biraj and their team were very easy to communicate to and all emails and questions we had were answered promptly. I felt that I could ask them anything, and it wasn't a bother. I'm not computer savvy so i'm sure it was exasperating for them to have to deal with my emails.
They were able to find us a loan when another loan company that we approached at first wasn't able to help us because my partner had only been employed with his recent job for only six months. They were able to get us pre-approval without a house in mind, and unfortunately, it took a while for us to find one in this current market. And when we finally found a house, it was very stressful because we only had four weeks until settlement. My conveyancer was worried if we wouldn't get final approval on time but Prakash assured me that we will. And true to his promise, he and his team delivered and we had final approval within three days after it was submitted.
We are very grateful and happy that we chose Home Loan Experts and were given Prakash and his team to help us get the loan that we needed. We will recommend Home Loan Experts to family and friends. Thank you so much.
Unbeatable, Uncomparable... Enthusiam & Persistance!
My Partner and I have a unique situation to say the least with newly established business, International Trade and Previous bankruptcy. Nirayu from the Home Loan experts, never said no. In every instance he was able to work through our circumstance and effectively communicate the situation to our lender. Nirayu gave us confidence throughout the process and clearly defined what steps we had to follow which got us to our dream investment property. Nirayu was always a phone call away and made it feel like we were a team fighting for the same objective. We would recommend Nirayu and the team to anyone, whether the situation is complex, or you simply want a better deal on your current mortgage! Its refreshing to see service like this still exists.
Discounts for professionals
Great Understanding And Excellent Outcome
If you are a medical professional, ask for Romy Dhungana, who has a good understanding of different banks and their offering to doctors (e.g. 90% or 95% LVR without LMI, contractor requirements, etc.) He was able to deal directly with the health banker to negotiate a very competitive loan, which was also complicated by other factors such as maternity leave. Would highly recommend!
Very helpful and professional. The entire process from beginning to end was very smooth and well communicated. Jenish and Rojina were very helpful and made it very easy on our first property purchase.
I would highly recommend this team and would use their services again!
Excellent customer service and able to meet our unique needs
Nirayu and Sayub provided excellent customer service throughout the whole loan approval process and understood our needs from the beginning.
We were purchasing a property off a family member at a price below market value. Our goal was to find a lender that based the LVR on the market value of the property, not the offer price e.g. a favourable purchase.
Nirayu instantly understood our needs and recommended suitable lenders. Additionally, Nirayu and Sayub organised several bank property valuations, giving us the option to select the one with the highest market value (and effectively smallest deposit needed).
An added bonus, the interest rate of the loan was one of the lowest on the market.
Throughout the process, Nirayu and Sayub kept us promptly informed of any updates.
Thank you for your superior service to meet our needs as well as your patience
Foreign income, minimum deposit, tough negotiations with bank and a successful application
We had fairly complex mortgage application as my family resides in Australia and I work overseas. Not many mortgage brokers were willing to work on foreign income application and were also asking for high % of deposit.
I filled online application form at home loan experts and the very next day Vivienne called me. She was very professional, understood our situation and guided us at every step of the process and the documentation/ paper work we required. She did very good job at negotiating with the bank on our behalf as due to foreign income bank at times bank would ask for unnecessary documents. She successfully secured the loan for us on minimum deposit required.
Along with Vivienne, Rachel (Rojina ) was very helpful. After our pre-approval, Rachel provided us with property reports for the properties we were interested in. She made sure she was on top of everything and continuously chased the bank and our solicitors to ensure the settlement was done smoothly and on time.
We couldnt thank Vivienne and Rachel more and needless to say we will highly recommend them to our family and friends.
5 Stars For Prakash And Nancy
This is my 3rd time using Prakash from Home Loan Experts. Nancy and Prakash are simply the best. They have always remained in constant contact with me. No question was ever too hard. They were both always available to speak with me, even after hours. I cannot praise them enough for the hard work they did for us and I highly recommend them to anyone looking for great mortgage deals. Brilliant is the only word to describe Prakash and Nancy at Home Loan Experts.
Top Service Provider
We have been involved with HLE since our first Home loan. We were well looked after by Prakash Rai who guided us through the steps and it has been a delightful experience. Always attending to our queries. And recently, I approached for a refinancing and Sujil Shakya looked after our documents and procedures with top professionalism. Overall, it has been a smooth experience and we are very pleased.
Good Job Finding The Hardly Available Niche Loan Product For Our Needs!
I was very happy with the services of Home Loan Experts and our mortgage broker Romy. HLE apparently has a wide network of lenders, and they can service customers with need for niche products. We are a non-resident married couple with the income of the non-Australian citizen member of the couple needed to support the loan, but without the associated costs of extra stamp duties for foreign ownership. Standard bank products would work for this case, but HLE found the narrowly available solution for us.
Excellent Communications! Smooth Experience.
Romy and Atul were fantastic with their prompt and frequent communications from initial enquiries right through to post settlement.
When you a making a huge financial decision, you are often unsure and you have many questions. So the experience with Romy and Atul was so positive, as they were prompt and concise in their responses to my email. They were also always available for a call when needed.
I first engaged with Romy three years ago just to enquire about things but at the time, I wasn't fully committed to buying a property. Romy's responses were prompt and personable, which led me to check in with more questions from time to time as I was getting more serious. Finally when I was getting closer to committing to buy, Romy was able to suggest relevant products that I actually would have had options to choose from. These were a set of fixed and variable products from a couple of different banks that would actually lend to overseas investor (like myself). These were followed up with a call to talk through the products in more detail and they were more than happy to answer any questions. Through these communications I sensed that Romy has a deep knowledge of the market and that he has the relevant relationships with the banks.
The experience with Home Loan Experts has been nothing but positive. I would definitely do business with them again. I would highly recommend them to family and friends.
Hobart, TAS, AU
First time user of Home Loan Experts...happy to recommend to anyone looking for a loan or having trouble with their current broker/bank, which was my situation. Preeti was super and ran like made finding what I needed and Saujan just finished it off for me and made sure things were on track. Well done guys keep the good work up.
These people are really the home loan experts! Azita was a lifesaver and helped us through a very difficult home loan application.
Michelle & Alex
After so many complications in getting a loan for our company title property, a friend recommended Paul Da Silva when we decided to refinance.
Paul made the process so easy; because of his extensive knowledge and experience, every hurdle was dealt with promptly and stress-free without having to supply more and more documents.
We highly recommend Paul and are very happy with the deal he got for us and the advice he provided. Many thanks, Paul.
They did what at least 5 other brokers could not do for me.
I'm an existing and multiple-time-returning client of Home Loan Experts. I'm an investor, intensively investing in properties during last couple of years. Because of this I have ended up with so many queries under my name for credit checks which is not in interest of lenders at all. After getting three investment loans, I started getting rejections from so many lenders and I have been told by all of them (small and big) to stay away from applying for loans for while as there is so many queries under my name in credit check systems and some other reasons none of which made sense to me.
Finally, I contacted Home Loan Expert and MANISH, a hard working broker who spends a lot of time on everyone's file before putting an application through which may potentially brings you just a useless query under your name, checked every thing in details and even talked with the assessors from potential lenders and explained my situation. He had got the green light from them and put my application through and exceeded my expectations. I asked for one loan and he got me a pre approval for another loan as well. To make the long story short, I have already had those two loans settled, and another loan has been also approved, waiting for settlement.
SID the other broker who has cooperated with MANISH through the whole way is an extremly polite, patient and hard working man, offering you a perfect experience during your loan application journey.
you also deal with their customer service departments after your loan settlement regarding any question you may have about your loan. SHOVANA from that department is also a gem in this market.
In summary, I definitely recommend Home Loan Experts as they are so helpful, responsive and hard working.
Commercial loans are very risky and complex. Sole traders like me often find it very hard to provide required documents. But these guys really did a great job for me to get a commercial loan.
They replied my emails, and answered all my calls all the time and always on time. I did talk to other brokers about my issues but they weren't really helpful at all.
Home loan experts were fast and clear in loan proceedings. Thank you guys. Cheers!!
First home buyer
Hard-working, Patient, Highly Recommended
I want to express my sincere gratitude to the Home Loan Experts team for their outstanding assistance throughout the entire mortgage process from exploration to settlement. Their professionalism and transparency truly stood out and made this significant decision feel much more manageable.
When you're taking on one of the biggest decisions in your life, having a team like Home Loan Experts by your side is invaluable. They consistently went above and beyond to provide guidance and support at every step of the way. No question was left unanswered and believe me I had a lot of questions.
I want to give a special shout-out to Mr. Prakash Rai, Mr. Prajeet Shrestha, and Mr. Sameer Shakya for their exceptional service and expertise. Their dedication to helping clients achieve their homeownership dreams is truly commendable. Highly recommended. Thank you!!!
Professional, Honest, Responsive And Supportive. Exceptional Service! Highly Recommended!
The team of Prakash, Nancy, and Mahim from Home Loan Experts was brilliant. They were friendly, knowledgeable, and thorough professionals.
We reached out to Home Loan Expert to assist us with securing a loan to buy a property. Prakash reached out to me the same day and promptly got things in motion. This was followed by Mahim and Nancy staying in constant touch and advising me throughout the process.
The team was always patient and polite with my numerous queries. They were extremely prompt and responsive. They were quick in assessing my situation and providing the best possible loan options. The aspect that I greatly appreciate about this team is that they always kept the customer's interest at heart while delivering top-quality services, which is not so common these days.
I generally don't write reviews but this experience was too good not to. I highly recommend Home Loan Experts and will definitely come back to them whenever the next opportunity arises for me.
Best home loan agents ever
Rojan and Biraj are the best. From getting the pre-approval till final settlement, they went above and beyond to help us at every step. They were very quick to respond my emails and phone calls. When I needed to expedite the final payment, they really helped me escalate with the lender and got it done in a matter of 3 days. If you want peace of mind, I strongly recommend Home Loan Experts.
Easy, convenient and communicative
Pramesh and team have been great, have used them twice now. Always happy to help, listens to our needs and finds a great offer. I was sceptical about an online only business but they have met and exceeded my expectations each time.
Job well done
Bibek and Vivienne were excellent! My wife and I wanted to get a serviced apartment through a self-managed super fund[SMSF] which is a lot more complex than just getting a personal loan for a property that is not a serviced apartment. Also banks at this time in Australia no longer loan to SMSF! Many brokers just did not get back to us with our enquiries to broker a loan despite our politeness and we suspect this was due to the complexity of our loan but not Home Loan Experts.
Vivienne was our initial contact and right from the start made us feel that home loan experts could get the job done! Once Vivienne had secured a lender that would lend to our SMSF, Bibek took over with the process until finally settling the property purchase.
There was a lot more paperwork required with serviced apartment SMSF purchase compared to a non serviced investment property purchase we did but Bibek and Vivienne with clear, calm and professional phone and email communication helped us complete this purchase peacefully. After an exhausting process of looking for a loan on our own plus with other brokers we finally came across home loan experts and I am so glad we did. Job well done Bibek, Vivienne and Home loan experts!
My experience with the Home Loan Experts team was fantastic! I needed to get an 80% LVR loan on the trust name for the property located in a high-density building in a complex that also includes a hotel. While this would be an absolute no-go for many banks, Manish was able to clearly understand my requirements, help me with the steps to boost my borrowing capacity and screen the financiers who might be able to provide this loan. When the property got rejected by the bank, Manish was able to successfully escalate with the bank's high credit team and get the property accepted. On the execution side, Ujjwal was making sure that the process of getting final approval gets smoothly, checking in with the bank regularly and advising me if I need to take any steps. The communications was great and prompt. We got the final approval on time. Last by not least, Dristi kept her finger on the pulse of the bank for the certification of the loan documents making everything done within a week timeframe from the final approval to the settlement. I was originally very skeptical about working with a mortgage broker, now I know that I will go to the Home Loan Experts if I need another loan. I highly recommend them!
My partner and I contacted the home loan experts after failing to get our finance approved from one of the larger banks. Manish, Dristi and Sid were incredible and helped us get formal approval on our dream property on acreage. Despite previous banks refusing to take on the property due to it being off grid and solar powered, Manish and Dristi worked hard to ensure our outcomes were met In finding a bank that suited our needs. Despite all our communications occurring either via phone or email, the service they provided was professional, prompt and friendly. I would highly recommend using Manish, Dristi and Sid to anyone in the future looking to purchase their dream home.
Manish helped me out and was quick and easy to work with even with my unconventional situation where other brokers said it was impossible.
PAYG Contractor; Refinance
Great experience again with Home Loan Experts! Manish and the team have done a great job for my mortgage refinance. Highly recommended!
Common Debt Reducer (CDR); Australian Expat living in Singapore
11 Toh Tuck Road, #03-45 Singapore, 596290
Manish and team are very responsive and professional. They help me along the way to get the best mortgage loan in the market quickly and they did it on time for my purchase of property in Australia.
I have to whole heartedly thank Shalu and Rojan from Home Loan Experts their support was beyond anything I expected, securing this home loan meant the world to me and throughout the experience I was on an emotional roller coaster I’m sure my constant phone calls and emails at each process was unnecessary but their patience and constant reassuring saw me though to the end, I have already recommended home loan experts to so many people I know that need a house to live in and I hope they can experience what I so fortunately have now. Thank you Shalu and Rojan I cannot thank you enough.
Such and easy and friendly process. Everything happened speedily and efficiently. Many thanks, thoroughly good job!
Finanacing on Probation
Took the stress out of our mortgage
Needed to find a mortgage provider who would provide financing whilst I was still on probation in my new job.
Mohit, Aseem and Ishu were awesome. Great communication throughout and a relatively stress-free process
I am absolutely delighted to share my exceptional experience working with the remarkable team at your finance brokerage. Nancy Khadgi's expertise as a Loan Processing Specialist was instrumental in ensuring a smooth and efficient loan application process. Her attention to detail and thorough approach left me feeling confident that every aspect was being handled expertly.
Ashibarchana Thapa, as a Credit Analyst, showcased a deep understanding of financial intricacies. Her insightful analysis and ability to navigate complex financial matters were truly impressive, making me feel secure that my financial goals were being well taken care of.
And last but not least, Prakash Rai, the Mortgage Broker, went above and beyond to secure the best possible mortgage deal for me. His dedication, industry knowledge, and personalized approach made all the difference in finding a solution tailored to my needs.
Together, this team demonstrated exceptional professionalism, open communication, and a genuine commitment to my financial well-being. Their combined efforts and seamless collaboration have undoubtedly set a new standard in financial services. I wholeheartedly recommend Nancy, Ashibarchana, Prakash, and your brokerage to anyone seeking expert financial guidance.
Incredible Support And Expertise: A Home Loan Dream Team!
I just had the most amazing experience working with Prakash, Prajeet, Roshmita, and the rest of the Home Loan Experts team. Let me tell you, these folks are rock stars! They provided us with incredible support and expertise throughout our home loan journey, and we couldn't be happier with their service.
From the get-go, they were lightning-fast in responding to our queries and concerns. Seriously, they were like superheroes, swooping in to save the day whenever we needed help. It made us feel like we were their top priority, and they were always there to guide us through the process.
Their knowledge and know-how in the home loan field were mind-blowing. They knew all the tricks of the trade and shared their wisdom with us in plain and simple language. They patiently walked us through different loan options, explaining everything in a way that even we mortgage rookies could understand. Their expertise gave us confidence and peace of mind.
What really blew us away was their personalized approach. They took the time to understand our unique situation and needs, and they tailored their services accordingly. It felt like they were genuinely invested in our success, and they went above and beyond to help us find the best home loan solution for our situation. Talk about customer care!
The Home Loan Experts team was a well-oiled machine. They were on top of all the paperwork and details, ensuring that everything was handled smoothly and on time. It was such a relief to have them taking care of all the nitty-gritty stuff while we focused on our excitement about getting our dream home. They made the whole process feel like a breeze.
Working with Prakash, Prajeet, Roshmita, and the rest of the crew was like hanging out with a group of supportive friends. They were professional, friendly, and always had our backs. We felt comfortable reaching out to them with any concerns or questions, and they were there to cheer us on every step of the way.
In a nutshell, I can't recommend the Home Loan Experts team enough. If you're looking for incredible support, expert advice, and a stress-free home loan experience, look no further. Prakash, Prajeet, Roshmita, and the gang will make your dreams come true. They made our journey a total joy, and we're forever grateful for their outstanding service.
Excellent!! On The Ball! What A Team!!
I have had a very positive experience with Home Loan Experts. Manish, Sid, Sanjeena and Abhinas were always on the ball, responding to my emails quickly and keeping me up-to-date with the loan application.
I must say at first, I was hesitant and hoped that I was not giving my details to a scammer. There was no worries. This team was truly professional in every way. I was not eligible for many loans as I have an ABN less than 2 years old, my last tax return was minimal, although my income had increased. This team asked all the right questions for me to prove I could afford the loan. I did not want a loan I could not afford.
Over all the experience with this team from Home Loan Experts was excellent!!!! And to top it off they did manage to get a loan for me, and with a lower rate than many loans.
Thank you to a wonderfully professional team.
Sydney area, NSW
Finally, a home loan provider that is on your side. Amazing!
I suffered from both self-employed and age discrimination.
Then along came Preeti Kowshik from Home Loan Experts.
What a breath of fresh air.
Very knowledgeable and treated me as a valuable client
Thank you Preeti and Aseem Sangachhe for so professionally obtaining a loan with a great interest rate for my wife and I.
New South Wales
Responsive and Professional Service
I really appreciated the responsive, professional and quality service I received from Home Loan Experts, and it was a pleasure to work with Pramesh and Rojina. My case was a bit particular, given I was going for an expat loan on two properties, and the settlement process fell in the midst of my international relocation. Despite the many challenges on my side, they showed amazing patience and adjusted to my changing requests. I was able to secure finance for both properties in time, thanks to them. I would highly recommend Home Loan Experts, especially for those needing an expat loan, as this is an area in which they specialise.
Mark T Smith
Another Great Deal Done!
We recently used Sheng and his team at Home Loan Experts for a second time, given their exceptional service on our last purchase. We had some challenges with Australian banks given our residency in Taiwan, and HLE delivered again. Clear, prompt, quality service with great communication every step of the way. Sheng, Sujeena and team, Well done and thanks again!
The Mallee, VIC
Hobby Farm Loan
In one sentence - can not speak highly enough!!
After 3 years of searching, we found a 78-acre property that we loved at first sight and ticked all our boxes.
We have done lots of research and understand that getting a residential loan for a hobby farm is a challenge, and your mortgage broker needs to be an expert and know their stuff well. So if you looking to buy a hobby farm, Robert and his team are absolutely a legend and go above and beyond. They are the real EXPERT!
Robert explained everything in detail (even some of our silly questions) and made everything very simple to understand. In the end, they even negotiated on our behalf and reduced the interest rate lower than initially promised!
More Than I Expect From A Mortgage Broker
Home Loan Experts first helped me get approval for a construction loan that was higher than any other mortgage broker was able to get me at the time. They communicate clearly with you throughout the process and are very professional, as you would expect.
What I am blown away by, however, is the post-settlement process. Home Loan Experts keep in touch and want to continue to assist with enquiries even after the settlement has been completed. They help me with communicating with the bank around any construction-related queries or milestone payments, organising interest rate reviews for my loans, and so on. No request is ever too hard for this team and the fact that they have their own relationship manager with the banks ensures that all my loan-related queries/needs are addressed. From my perspective, it is all easy as I have a single point contact via the broker.
It doesn't matter who I have dealt with at Home Loan Experts - Pramesh, Sagar, Silvia, Rajat, etc - they all have the same customer-centric service and can-do attitude.
Exceptional Service! Truly Are Experts In Their Field
Ujjwal, Sadikshya, Rajat and their team were exceptional at finding me a lender within a 2-week turnaround time frame with an excellent loan package. They were willing to go above and beyond for their clients and have made this journey incredibly smooth, reliable and efficient process and the team never failed to keep me updated every step of the way. The Home Loan Experts team were knowledgeable and kept me updated with current trends in the market. Very professional service for those looking for a mortgage broker who is truly an expert in their field. I highly recommend their services.
Metropolitan Adelaide, SA
Professional service and excellent communication over many months for variety of loan types.
Couldn't Ask For Better Service
Home Loan Experts should very much value Prakash and his team for all their efforts. Prakash navigated my personal circumstances and provided me with the best options to achieve my home goal of building. Providing the information was so easy and uncomplicated. I had always thought applying for a mortgage was scary and daunting, but this experience wasn't. Amara, who dealt with me on a day-to-day basis and kept me up to speed on where my application was within the process, was absolutely fantastic! I cannot speak more highly of her, to be honest. This is my first mortgage, and I am a single woman. And I did have a little wobble of worry and emailed her. She emailed me back within 25 minutes at 7:30 at night to put my mind at ease. You really can't say better than that! I am now in the drawdown period and being looked after by the customer care team, Silvia, and although I have only completed one drawdown this far, she has been helpful, replies to emails quickly and updates me on payment time frames. All in all, so far I would recommend Prakash and his team, specifically, to my friends and would use him in the future should I need to.
Amanda and Dee
Can’t praise them enough
Extremely pleased with their service and knowledge. They’ve been most helpful throughout the entire process. Jenish has been the best (!!), and Aakriti and Prabesh are always helpful and responsive. Thank you, guys!
They certainly are Home Loan Experts...no other broker compares. I have no doubt that the success of my recent home loan lending application was due to the knowledge and efficiency of the Home Loan Experts Team. The whole process was seamless and easy, they kept in touch with me and offered guidance every step of the way. A massive thank you to Rojan, Shalu and the rest of the team who have made our dream come true!!!
Excellent Team Of People With Best Customer Service.
This is the second time that I am taking services from Home Loan Experts.
I have very good experience, and always received prompt responses during the stage construction loan process.
I will definitely recommend Home Loan Experts.
Well done Suchita and Prakash.
Ugen and Pema
Top-notch Support And Service
Thank you Biraj, Prakash, and the Home Loan Expert team for your excellent service and support. I have been using Home Loan Expert's services since 2012 and I have always received top-notch service and guidance throughout the loan process and even after.
Second Home Loan
J and P
Wouldn't Use Anyone Else But These Guys!!
From initial online enquiry to getting our home loan. The whole process was smooth and fluid. Our broker Preeti was very knowledgeable, knew the best product for our circumstance and kept in touch right to the end. Our specialists who kept us up to date while our application was being accessed by the bank were great and always available even for some of my silly questions along the way. Overall the best experience I have had with any broker and would recommend to anyone, family or friends for sure.
Brilliant Customer Satisfaction With A Great Outcome.
Working with Romy and the team at Home Loan Experts was a relatively stress free experience. Issues arose regarding lengthy contracts and extensions due to tenancy issues, however, Romy and the team easily adjusted to support where they could and even with extensions were always able to update and provide alternatives to the getting the process complete. The loan process itself was simple and easily managed and the communication was always second to none. I would highly recommend using the Home Loan Experts in the future to anyone, even if its just to ask a question.
Greater Melbourne (Inner), VIC
Number 1 service !!!
The process was made easy, Jenish, Rojina, and Kritez have been amazingly helpful, always responding promptly and helping me all the way, and very patient with me! Am very grateful for all their help!
Would highly recommend them!!!
Rojan and Shalu go out of their way for amazing service!
I can’t recommend the team enough, especially Rojan and Shalu. They made things happen so easily and got me a great deal.
First Home; Split Loan
The service that Jenish and his team provided was great. Very helpful. Great offer. I strongly recommend them.
Greater Melbourne (Metropolitan), VIC
HLE is the 5* Hotel equivalent of brokers. They truly are experts! A+++
As first-home buyers, we were apprehensive, and we decided to buy on a whim, we had not been planning for years. We had 2 other brokers lined up, one was simply incompetent, and the second very negative. In came HLE and they not only gave us much-needed clarity but they also changed our experience from horrendous to amazing!
Jenish was brilliant, Deepika and Prabesh, who helps Jenish were equally amazing, and we got a good deal. Deepika's persistence to get the conveyancer and bank on the same page was award-worthy! And all this was done pleasantly; not once did we struggle to get an update, and every single email was positive and encouraging! Best exeprience ever!
Murrumbidgee Region, NSW
Construction loan made easy
I needed a loan for my land and a separate one for the construction. Jenish, Kirtez and their team took care of both. I had a tight budget for the loan I wanted and there was a lot of back and forth required with the bank but each time, I was told exactly what was required of me, typically just being sent the correct forms to sign and send back, while they did all the work and liaising with the bank. It was a bit of a lengthy ordeal (due to the complexity of the loan), but thanks to Jenish and Kritez, my part was easy, I can't imagine how long it would have taken if I had to do all the work.
Thanks again for your help guys, I'll now get to have a roof put up before the Christmas shut down!
Proactive Interest Rate Review
Romy and Angela from Home Loan Experts contacted me proactively, and secured interest rate reductions from my bank, which couldn't be more timely as the RBA keeps hiking rates. This has put me in a much more comfortable position without going through the whole process of looking to refinance. Great result!
Bhisan Raj KC
The HLE team made the process of remortgaging our home loan straight forward and we were kept updated at each step of the way. Thanks to Bhisan and Sam for all your hard work!
I second thank 100%. My Mum Wendy said that Bhisan is her new best friend and was delightful. Thank you again and what a whirlwind you have assisted in such a huge way. I look forward to meeting you over dinner to celebrate soon
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