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Macquarie Bank Home Loan Review

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Home Loan Experts’ Review:
four star4out of5stars

Founded: 1969

Owned by: ASX Listed

Funded by: Retail deposits and wholesale capital markets

LMI Provider: Genworth

Lender type: Bank

Macquarie was dubbed by the media as the Millionaires Factory for its sky-high bonuses paid to staff and even higher profits. Macquarie was the bank that funded Aussie Home Loans in the late 90s, bringing competition to the major banks and forcing them to lower their interest rates.

Macquarie Mortgages has a somewhat checkered reputation as during the GFC they pulled out of the market completely leaving many customers on higher interest rates, particularly those with low doc loans.

These days Macquarie focuses on home buyers and investors and steers clear of low doc lending. They are still a wholesale funder or part-owner of many non-bank lenders and mortgage brokers.

How do Macquarie Bank’s home loans compare?

They’re great at

But they’ve got some drawbacks…

  • Their fixed rate loans are often more expensive than other lenders
  • Lending policy is very conservative above 80% of the property value due to their LMI provider.
  • Interest rates and fees are not always competitive if you have a small deposit
  • LMI premiums can be expensive
  • They’re unlikely to help people with a bad credit history
  • No branch access
  • Borrowing over 90% of the property value is tough
  • Depending on how busy they are, they may be slow to assess your application

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What home loans types do they have?

Macquarie has a simple product range that cuts the confusion when choosing a home loan

Their Basic Home Loan is a no frills, low fees, low rate home loan suitable for investors or small loan sizes

Their Offset Home Loan Package is comparable to the major bank’s professional packages and has an annual fee, but in return you get a lower interest rate and fee free credit card.

Their Line Of Credit Home Loan is superior than the LOCs offered by most major banks. It has a global limit which means if you have a $500,000 home loan with 5 x $100,000 sub accounts then you can go over the limit on one account as long as you stay under the overall $500,000 limit. It’s been a popular choice with investors as you can let interest capitalise as long as you stay under the limit.

These three variable rate loans have the same interest rate in most cases. For larger loan sizes, we’ve been able to negotiate better rates on their Offset Home Loan which is their most popular loan.

Their fixed rate loans tend to be more expensive, and I’d recommend you consider other fixed rate offers.

Macquarie also has an SMSF Loan, which at times is very competitive, and a Reverse Mortgage and Accommodation Bond Loan product.

Negotiating a better interest rate

It is possible to negotiate a better interest rate with Macquarie, but usually only for larger loan sizes or when they are losing customers to other lenders.

Your mortgage broker can put in a pricing request with their Macquarie relationship manager and they’ll make you an offer. Macquarie tends to have a preference for owner occupied loans used with a large deposit and principal and interest repayments.

Would you like us to put in a pricing request for you? Call us on 1300 889 743 or complete our free assessment form online.

Innovation and the digital mortgage

Macquarie has always been an innovator in the mortgage market. Firstly with funding Aussie Home Loans using securitisation, then with low doc loans and now with the digital mortgage.

The idea of the digital mortgage is that you can get rid of most of the paperwork and instead apply for, get approved and have your contract accepted all electronically. They’ve worked hard and invested a fortune to make this a reality but only time will tell if it delivers the great customer experience that it promises.

Secret bonuses and insane work hours…

Macquarie Mortgage staff often work long hours to approve and settle the huge volume of home loans they receive. It’s not uncommon for them to work long into the night and on weekends as well.

Instead of being paid overtime, Macquarie’s staff receive a ‘secret bonus’ which is an annual profit share. Apparently, overtime is taken into account with this but it’s hard to be sure and nobody we’ve talked to knows how it’s calculated.

It’s a strange way to motivate a team as many staff feel it’s unfair, and we expect there’s a few receiving huge bonuses that are very tight lipped about it.

Macquarie Bank client story: Cassandra, Vic

Goal

Situation

Over 50.

Background

After 30 years of marriage, Cassandra and her husband made the difficult decision to separate.

They decided that Cassandra would keep the family home so she needed to refinance the mortgage in order to buy out her husband.

Because she was almost 60 years old and close to retirement age, most lenders would only approve her for a 15 year loan term.

Unfortunately, based on her income and asset position, she wouldn’t have been able to service, or meet the mortgage repayments, for the loan term so her refinance would be declined.

Solution

Macquarie Bank accepted Cassandra’s exit strategy of reducing her loan amount by the 18-year mark and then using her superannuation to pay out the remainder of the home loan.

She also explained that her profession as a teacher would allow her to work several years past retirement age so this also helped her meet serviceability.

Cassandra was able to qualify for a 30-year loan term, pay out her husband and avoid downsizing her property.

Compare Macquarie to other lenders

Not sure which lender is right for you? Our Home Loan Experts can help!

Talk to one of our mortgage brokers by calling us on 1300 889 743 or complete our free assessment form.