Need a home loan but not sure where to start? Have questions about the home buying process? With Live Chat, you can reach out to us any time. Home Loan Experts’ team of specialist mortgage brokers is available even after work hours and on weekends to answer your questions. Alternatively, you can fill out our online enquiry form and we will contact you with a free assessment, or you can call us at 1300 889 743 during business hours.

How Does Home Loan Experts’ Live Chat Work?

You can find the Live Chat option in the bottom right-hand corner of the pages on our website. When our home loan specialists are online and assisting through Live Chat, the dialogue box pops up as soon as you visit the site. If no one is available on Live Chat, you will be prompted to leave an offline message. Our Live Chat messenger gives you access to answers in real time. If you require a broker’s assistance, we instantly connect you to one of our Home Loan Experts mortgage brokers. The process:
  • You message us on Live Chat.
  • Within a minute or so, a home loan specialist will reply to you.
  • You will be asked to provide a few details so the home loan specialist can determine whether you are eligible for the loan you want.
  • The home loan specialist will note your contact details and call you if the scenario can be better explained over the phone than on chat.
  • If our home loan specialist determines that you will probably qualify for the loan you want, they will forward your details to one of our expert mortgage brokers; if not, our specialist will provide you with some other options.
  • A Home Loan Experts mortgage broker will contact you within 24 hours or as per appointment.

What If Live Chat Is Not Available?

If Live Chat is inactive, you can still leave us a message. Enter your phone number and a message through the Live Chat box, we will get back to you shortly. If your query isn’t urgent, you can leave a question in the Disqus section at the bottom of our web pages. We manage our Disqus comments section 24/7. You can also reach out to us through our social media channels. Message us on Facebook, YouTube, or Instagram for free mortgage advice. We will guide you if you want to get started with your home loan application.

What’s The Best Way To Make An Enquiry?

The best way to apply for a home loan is by filling out our assessment form. It’s absolutely free and getting advice from us will not put an enquiry on your credit report. Once you fill out our assessment form, one of our mortgage brokers will contact you within 24 hours to discuss your situation. We believe in educating Australians about their home loan options so they can make informed financial decisions.

Why Should You Use Us As Your Mortgage Broker?

  • We know the banks’ policies and have agreements with some of them; if your situation places you outside of standard eligibility requirements, we can help.
  • We have nearly 40 lenders to pick from in order to get you the best deal possible on a home loan.
  • Our services are completely free for the majority of home loans.
  • Our staff of mortgage brokers is made up of seasoned experts who know how to get loans authorised. Many of them used to work as credit officers at big banks.
  • We have relationships with conveyancers nationwide so we can assist you with real-estate purchases throughout Australia.
We can also assist you with the following home loan types:

Talk To A Home Loan Expert

Give Home Loan Experts a call on 1300 889 743 during business hours and we will put you in touch with the next available broker. Or visit any of our web-pages to access Live Chat.