Quick Overview
| Details | Description |
|---|---|
| Customers | Darcy Porter And Freya Porter |
| Customer Goal | To secure a loan that would allow them to buy their first owner-occupied property. |
| Problem | Their borrowing capacity was heavily restricted due to RSU-dependent income and the challenges of qualifying on a single income. |
| Loan Amount | $750,000 |
| LVR and Term | 68.18% LVR (standard loan term) |
| Rate | 5.39% Variable (P&I) |
| Income | Applicant 1: $154,000 salary + RSUs (lowest 3-year average) Applicant 2: Not working |
| Solution | A lender with favourable RSU policy was identified, allowing the scenario to be structured for successful conditional approval. |
A Family Ready For Their First Home
Darcy and Freya had spent years saving, planning, and dreaming about owning a home for their growing family of four. Buying a place of their own felt like the natural next step.
Darcy worked in tech, a demanding role that required long hours but offered a strong salary supplemented by RSUs (Restricted Stock Units). Freya managed the household, a full-time job in itself, keeping everything running smoothly while Darcy focused on providing for the family.
But when they met with brokers, they kept hitting the same wall. Many didn’t know how to account for Darcy’s RSU income. Instead of finding support, they found doors slowly closing.
The Dream Felt Out Of Reach
Darcy and Freya met with several brokers, but the message was always similar: Darcy’s income structure was too complicated, his RSUs were considered unreliable, and their borrowing power wasn’t strong enough on a single income.
It seemed no one was willing to look past the basic figures.
Their challenges were clear:
- RSUs made up a huge portion of Darcy’s earnings, and many lenders wouldn’t include them.
- One income needed to support borrowing for a family of four.
- High living expenses reduced their borrowing capacity.
- RSU values shifted with the share price, adding uncertainty.
- Existing debts, including a credit card, further lowered their borrowing power.
- Most brokers lacked experience with RSU-based lending.
Each broker they saw believed the situation was too difficult. And after a while, Darcy and Freya began to believe it too.
A Broker Who Read The Story Differently
When they met Manish Rana, a broker at Home Loan Experts, they expected another polite rejection. From the first conversation, Manish could see what was actually possible. He understood RSU income, lender policy, and how to structure a file that would pass credit scrutiny even in a high-pressure market.
He listened closely, taking in the details that others had brushed past. Once he understood their full picture, he started shaping a path toward approval.
Manish’s approach was precise and thoughtful, he:
- Found a lender with a favourable RSU policy willing to use Darcy’s lowest 3-year RSU average.
- Personally confirmed RSU treatment with the lender’s BDM, removing uncertainty before submitting the application.
- Recommended closing a credit card to boost borrowing capacity.
- Adjusted commitments and refined living expense declarations based on accurate, verified household spending.
- Built a strong, evidence-based submission explaining income structure, RSU history, employment stability, and risk mitigants.
- Structured the scenario for maximum borrowing, giving Darcy and Freya the approval they were told was impossible.
What looked complicated to every other broker became completely solvable with the right understanding.
A Life-Changing Approval
When the conditional approval finally came through, Darcy and Freya didn’t celebrate right away. They just looked at each other, quietly taking in the moment. After months of worry and repeated setbacks, they finally had the news they’d been hoping for. They could move forward and buy their first home.
Their gratitude was genuine. Later, they shared a warm 5-star review for Manish, grateful that someone had finally understood their situation and helped make their dream possible.
Ready To Buy A Home?
If you’ve been told your income is too complex, your situation too difficult, or your borrowing power too limited, we’re here to show you what’s truly possible. Just like Darcy and Freya, you may simply need a broker who understands your income, your goals, and the lenders who can support you.
If you’re ready for clarity, confidence, and a real path forward, call us on 1300 889 743 or fill in our free online assessment form.