Awards & memberships
Our goal is to break the traditional mould of poor service which has become the norm for many companies in the finance industry.
Australia’s Brightest Mortgage Broker
In July 2011 our Director Otto Dargan was the winner of the Broker IQ contest run by St George Bank & The Adviser. As a result of this he is now officially known as Australia’s brightest mortgage broker! Over 1,000 mortgage brokers entered the contest, with just six making it through to the finals.
The finals were held on stage at the Australian Broker Awards with Larry Emdur as the host. Each contestant was given a buzzer and the group was asked a range of questions relating to the mortgage industry. Not just did Otto win the competition, he actually doubled the score of the broker that came second!
Australian Mortgage Awards 2011
The Home Loan Experts, was nominated as a finalist for Brokerage Of The Year in the larger companies category in the 2011 Australian Mortgage Awards. This event is held by the industry on an annual basis to recognise and reward people and companies that have excelled in their field.
Unlike other awards, the judges are key figures in the industry and nominations are made by lender representatives & our mortgage broker peers. Out of over 10,000 mortgage broking companies in Australia there are less than ten finalists.
To be nominated in the larger companies category is an outstanding achievement that we are very proud of.
Australian Mortgage Awards 2010
The Home Loan Experts, was a finalist for Brokerage Of The Year in the small companies category in the 2010 Australian Mortgage Awards. This event is held by the industry on an annual basis to recognise and reward people and companies that have excelled in their field.
Unlike other awards, the judges are key figures in the industry and nominations are made by lender representatives & our mortgage broker peers. Out of over 10,000 mortgage broking companies in Australia there were only seven finalists.
Connective Volume Award 2010
In October 2010 the Home Loan Experts was recognised by Connective OSN for achieving the milestone of $100,000,000 worth of mortgage in our loan book. This is a reflection on the number of Australians we have helped to buy a home, or get approval when their bank let them down.
Few mortgage brokers ever lend more than this in their entire career, we now regularly achieve over $15,000,000 in mortgage approvals each month.
Since winning this award we have more than doubled our current loan book to $200,000,000 and we are still growing! We aim to eventually have a loan book of over $500,000,000 which can only be achieved by helping as many Australians as we can to buy their own home.
Lender Segmentation
Did you know that lenders categorise mortgage brokers based on the quality & volume of loans that they submit? Because our mortgage brokers all have experience working in a major lender as a person who decides to either approve or decline applications, we have achieved the highest level of segmentation with several lenders:
- Commonwealth Bank: We are a Diamond Broker with CBA, which is the highest possible segment that they have. Only 2% of CBA’s brokers are in their Diamond program. As a Diamond Broker we have access to an experienced credit team & our loans are given priority service.
- St George Bank: We are a Flame Broker with St George, which is the highest possible segment that they have. Only 70 mortgage brokers Australia wide are in their Flame program. As a Flame Broker we have access to an experienced credit team, our loans are given priority service & we have the ability to request special pricing for larger loans.
- Westpac Bank: We are an Advantage Plus Broker with Westpac, which is the highest possible segment that they have. As an Advantage Plus Broker our loans are given priority service & we have access to a specialist support team who help us to ensure our customers loans are processed efficiently by the bank.
- NAB / Homeside: We are a Four Star broker with NAB Broker, which is the highest possible segment that they have. As a Four Star broker we are able to order valuations prior to submitting loans, we can submit high LVR applications that are not accepted from other brokers and we receive priority service from the bank.
Our reputation with the major banks enables us to offer you a higher level of service than you can get through other mortgage brokers or from the banks directly!
MFAA, COSL & Connective OSN
We are full members of the Mortgage & Finance Association of Australia as well as the Credit Ombudsman Service Limited. This ensures professional & ethical lending practises.
We are an associate member of Connective OSN, one of Australia’s leading aggregation services for mortgage brokers. They provide us with software, training and compliance support that is essential to us in our business. Connective is one of the largest group of mortgage brokers in Australia, however you probably haven’t heard of them because the mortgage brokers that have partnered with them use their own brand.
Australian Credit License
In 2010 it became mandatory for all Mortgage Brokers in Australia to apply for an Australian Credit License (ACL) with ASIC or to be nominated as an authorised credit representative under another company’s license. The licensing process involves ASIC assessing the way a company does business, it’s procedures, the background of the management staff & confirming that sufficient professional indemnity insurance is in place to protect the customers of that firm. Our company was one of the first to be granted an ACL.
