Awards And Memberships
We at the Home Loan Experts, have always strived to be industry leaders in service, knowledge and professionalism. Amongst our peers we are well known for our intensive in house training program, selective hiring process and efficient systems.
Our goal is to break the traditional mould of poor service which has become the norm for many companies in the finance industry.
Australian Mortgage Awards 2013
In 2013, Home Loan Experts was once again announced as a finalist for the Australian Mortgage Awards for the fourth year in a row. This year we have been nominated for the prestigious Brokerage of the Year Award in the larger business category.
The Australian Mortgage Awards has been held annually for over a decade and is considered the most eminent mortgage awards event in Australia.
Unlike other awards, the judges are key figures in the industry and nominations are made by lender representatives and our mortgage broker peers. Out of over 10,000 mortgage broking companies in Australia there are only nine finalists.
The awards recognise the accomplishments of leading companies and individuals in the mortgage industry. The robust nomination and judging processes of the Awards ensure that only the most exceptional are invited to take part.
It’s great to be recognised by the rest of our industry for our success and focus on helping people who are in a tough situation.
We find out if we win in a months time. Fingers crossed!
Top 25 Brokerage 2013
We were officially recognised as one of the top 25 brokerages in Australia in 2013.
This is based on the volume of loans we settle, the productivity per mortgage broker and the combined outstanding balance of all of our customer’s loans.
As a larger mortgage broker this puts us in a very strong position when we negotiate with the banks on behalf of our client to obtain special pricing or to approve loans that are outside of normal lending policy.
Telstra Australian Business Awards 2012
In 2012 Home Loan Experts were announced as one of six New South Wales finalists for the Telstra Business Awards in the Small Business Award Category.
There were over 5,000 businesses nominated for the Awards, and we were selected as an exceptional business, not only in our industry, but across several different industries statewide.
The Telstra Business Awards is well established and renowned for its painstaking judging process and impeccable standards. Only the most outstanding small and medium sized businesses are included, and it is a proud achievement to have been chosen as a finalist in our category.
We were assessed against best business standards and practices Australia wide, and recognised as a leading business in our state.
Since our modest beginnings we have expanded and become a reputable company, now being acknowledged by business professionals from outside of the mortgage industry.
This is an astonishing success for the company which was initially run from a share house in Leichhardt starting in 2006.
Australia’s Brightest Broker 2011 & 2012
Our Director, Otto Dargan, is the reigning champion of the Broker IQ contest run by St. George Bank and The Adviser. He won the contest two years in a row and is officially known as Australia’s Brightest Broker!
Each year over 1,000 mortgage brokers enter the contest, with just six making it through to the final round. The finals are held on stage at the Australian Broking Awards and are hosted by Larry Emdur. Each contestant is given a buzzer and the group is asked a range of questions relating to the mortgage industry.
Not only did Otto win the competition, but in 2011, he actually doubled the score of the broker that came second! In 2012, he returned and successfully defended his title of Australia’s Brightest Broker.
Australian Mortgage Awards 2012
In 2012, Home Loan Experts was nominated as a finalist for Brokerage of the Year in the larger business category in the 2011 Australian Mortgage Awards. This was the third year in a row that Home Loan Experts had been nominated.
The AMA awards is an annual event held by the mortgage industry to recognise and reward people and companies who have excelled in their field. We are very proud to be once again nominated. To be nominated in the larger business category is an exceptional achievement.
Australian Mortgage Awards 2011
Home Loan Experts was nominated as a finalist for Brokerage of the Year in the larger business category in the 2011 Australian Mortgage Awards. This event is held by the industry on an annual basis to recognise and reward people and companies who have excelled in their field. To be nominated in the larger business category is an exceptional achievement that we are very proud of.
Australian Mortgage Awards 2010
Home Loan Experts was a finalist for Brokerage of the Year in the small business category in the 2010 Australian Mortgage Awards. This is an annual event held by the industry to recognise and reward people and companies who have been outstanding in their field.
Connective Volume Award 2010
In October 2010 the Home Loan Experts was recognised by Connective OSN for achieving the milestone of $100,000,000 worth of mortgage in our loan book. This is a reflection on the number of Australians we have helped to buy a home, or get approval when their bank let them down.
Few mortgage brokers ever lend more than this in their entire career, we now regularly achieve over $15,000,000 in mortgage approvals each month.
Since winning this award we have more than doubled our current loan book to $200,000,000 and we are still growing! We aim to eventually have a loan book of over $500,000,000 which can only be achieved by helping as many Australians as we can to buy their own home.
Certificate of Recognition from St. George Bank 2012
In May 2012 the Home Loan Experts were presented with another accolade from St. George Bank. This certificate recognises our astounding success in reaching $100 million in settlements with St. George Bank, in only eight months!
We have a very high standing with major banks and lenders across Australia, and have been recognised as a leader in our industry. We not only get tough loans approved, but see them right through to settlement and beyond.
Did you know that lenders categorise mortgage brokers based on the quality and volume of loans that they submit? Because our mortgage brokers all have experience working in a major lender as a person who decides to either approve or decline applications, we have achieved the highest level of segmentation with several lenders:
- Commonwealth Bank: We are a Diamond Broker with CBA, which is the highest possible segment that they have. Only 2% of CBA’s brokers are in their Diamond program. As a Diamond Broker we have access to an experienced credit team and our loans are given priority service.
- St. George Bank: We are a Flame Broker with St. George, which is the highest possible segment that they have. Only 70 mortgage brokers Australia wide are in their Flame program. As a Flame Broker we have access to an experienced credit team, our loans are given priority service and we have the ability to request special pricing for larger loans.
- Westpac Bank: We are an Advantage Plus Broker with Westpac, which is the highest possible segment that they have. As an Advantage Plus Broker our loans are given priority service and we have access to a specialist support team who help us to ensure our customers loans are processed efficiently by the bank.
- NAB / Homeside: We are a Four Star broker with NAB Broker, which is the highest possible segment that they have. As a Four Star broker we are able to order valuations prior to submitting loans, we can submit high LVR applications that are not accepted from other brokers and we receive priority service from the bank.
Our reputation with the major banks enables us to offer you a higher level of service than you can get through other mortgage brokers or from the banks directly!
MFAA, COSL and Connective OSN
We are full members of the Mortgage and Finance Association of Australia as well as the Credit Ombudsman Service Limited. This ensures professional and ethical lending practises.
We are an associate member of Connective OSN, one of Australia’s leading aggregation services for mortgage brokers. They provide us with software, training and compliance support that is essential to us in our business. Connective is one of the largest group of mortgage brokers in Australia, however you probably haven’t heard of them because the mortgage brokers that have partnered with them use their own brand.
Australian Credit License
In 2010 it became mandatory for all Mortgage Brokers in Australia to apply for an Australian Credit License (ACL) with ASIC or to be nominated as an authorised credit representative under another company’s license. The licensing process involves ASIC assessing the way a company does business, it’s procedures, the background of the management staff and confirming that sufficient professional indemnity insurance is in place to protect the customers of that firm. Our company was one of the first to be granted an ACL.