We strive to go beyond the finance industry norm and deliver exceptional, personalised service to our clients.
What have our customers said about working with us?
Discounts for professionals
Bad credit history
95% home loans
Great service from Romy, Ayush and Bibek. Found the perfect solution to some complex requirements and made the process easy. There was great support every step of the process and it was explained well. Also very attentive to questions and changes.
Absolutely A1 service
Easy to deal with from the very get-go to settlement. Hassle-free.
Been using home loan experts now for my 3rd property. Always pleasure to deal with Vivienne. It's the little 1% that they do that puts them ahead of the rest.
I highly recommended contacting the team at Homeloan experts
Bad credit history
Hunter Region, NSW, AU
We were told we couldn’t get a loan by others but Home Loan Experts made it happen !!!
Wife is on maternity leave and we had a high amount of credit Enquiries we knew this wasn’t going to be easy. But Azita Bokan at Home Loan Experts made it happen, we got approved.
We enquired through Aussie Home Loans, CORE Brokers and Lendi l. They all said they could not make it happen, but Home Loan Experts did.
Azita and her team deserve a pay rise !!!!
Highly satisfied with the customer service level from home loan experts and especially from my broker Nirayu Shakya
From the moment I contacted Nirayu I knew he genuinely cared about getting my loan approved, he was patient with me and explained to me everything I needed to know. Buying a house is no easy process and Nirayu Supported me from start to end.
He even managed to remove a default from a very long time ago that was on my credit file.
If it wasn’t for home loan experts I would not be in my dream home today!
I can’t thank home loan experts enough, I am so glad I got in contact with this company.
And a special thank you to Nirayu, I can’t thank you enough for all your help and support for helping me with buying my dream home!
Highly recommend these guys! You will not be disappointed.
Temporary residents / 457 visa
Greater Melbourne (Inner), VIC
Expert in Home Loan for couple waiting for Partner Visa
I am on my Bridging Visa A and was looking for a home loan with my partner - Australian citizen. As some of you applying for Partner Visa would know, only a few banks would loan to non-residents. At first I didn't go to HLE, but another company. That company in the end didn't submit my pre-approval application as I lost 1 of my 2 jobs. But the thing is my deposit is huge so in theory that shouldn't be a problem.
My dream of becoming a homeowner was shattered until I decided to try again with Home Loan Experts. Assisting me was Shane (Sheng Ye) - mortgage broker & Irek. Shane did a great job and got us the loan with a major bank with a lower rate than the first company did!
Very good service
Very good service from Mohit and the team. They did thorough research into the different lenders to find the loan that suited us (partner is on bridging visa). Everything was explained really well and Mohit was very prompt at replying to emails or phone calls and did a great job. Highly recommend.
Shabba helped me to get my home loan.
I can't recommend her highly enough, she has great communication and excellent knowledge. She helped every step of the way. Would definitely recommend to others.
Jenish and the team at Home Loan Experts were able to guide us through the minefield of first home ownership.
Our previous involvement with another popular broker went very sour (and somewhat scary) due to the incompetent actions of that other broker. Jenish and Home Loan Experts really saved the day by taking over and helping us through a very difficult and stressful (but exciting) time in our lives.
Jenish and Ganga were both extremely patient with our NUMEROUS enquiries and questions, but yet never made us feel once that we were being a pain or annoying.
Jenish and the team were able to secure an amount much higher than our previous broker, and this was due to their attention to detail and persistence in dealing with the lender to ensure the best result for us.
Very happy and highly recommended.
95% loans / No genuine savings
The team at the HLE is very hard working and committed. Communication is also great.
Jenish and Sharon worked very hard for my loan application. Their friendliness made this overwhelming experience easier.
Keep up the good work guys.
I had been previously declined by the big banks due to not enough savings and a personal loan situation. This was despite the help of my previous broker who only had access to certain banks with the majority being big institutions.
Through some google searches, I found Home Loan Experts and was assigned Vivienne as my broker. She's so friendly to deal with and was always on my side to support throughout the loan application processes. She's always there to give me advice and be supportive, which meant a lot to me. Finally, I secured a bank loan for my first home owner occupied property with only a 5% deposit.
A big thank you to Vivienne Than from Home Loan Experts! I would definitely recommend her and Home Loan Experts to any of my friends who are facing the same situation.
Easy and prompt process from inquiry to settlement even during job probation period.
I was very glad I went to HomeLoan Experts for my first home loan. Getting home loan during a new job probation period was a big hurdle for both me and wife as I inquired through various banks ad brokers, only to be told to wait or NO. I contacted Kenneth from Homeloan Experts and he was very helpful from the very start and offered me two competitive home loan proposals. The process thereafter was smooth and Pranam was very helpful and pro active with the settlement process. After 2 months from the inquiry my home loan was settled. I would definitely recommend everyone to contact home loan experts.
Helped us get a home loan where my income is a government PhD scholarship
I am sure that without the help of Jonathan and Pranamya, we wouldn't have a home loan. My partner has a regular PAYG income but I am on a government scholarship for my PhD. They helped us find a bank with a competitive interest rate that would accept my income as income for the loan. They helped us from finding a loan all the way to settlement.
Discounts for professionals
Very helpful and professional. The entire process from beginning to end was very smooth and well communicated. Jenish and Rojina were very helpful and made it very easy on our first property purchase.
I would highly recommend this team and would use their services again!
Absolutely amazed with the level of service I received from Home Loan Experts.
Jef and Alisha were fantastic and kept me informed throughout the entire process. The team at Home Loan Experts is great. They're a team of highly motivated, efficient and professional individuals that really go the extra mile and strive for the best outcome.
The team were able to get me waived LMI as a pharmacist saving me thousands of dollars. Amazing!
Excellent customer service and able to meet our unique needs
Nirayu and Sayub provided excellent customer service throughout the whole loan approval process and understood our needs from the beginning.
We were purchasing a property off a family member at a price below market value. Our goal was to find a lender that based the LVR on the market value of the property, not the offer price e.g. a favourable purchase.
Nirayu instantly understood our needs and recommended suitable lenders. Additionally, Nirayu and Sayub organised several bank property valuations, giving us the option to select the one with the highest market value (and effectively smallest deposit needed).
An added bonus, the interest rate of the loan was one of the lowest on the market.
Throughout the process, Nirayu and Sayub kept us promptly informed of any updates.
Thank you for your superior service to meet our needs as well as your patience
Foreign income, minimum deposit, tough negotiations with bank and a successful application
We had fairly complex mortgage application as my family resides in Australia and I work overseas. Not many mortgage brokers were willing to work on foreign income application and were also asking for high % of deposit.
I filled online application form at home loan experts and the very next day Vivienne called me. She was very professional, understood our situation and guided us at every step of the process and the documentation/ paper work we required. She did very good job at negotiating with the bank on our behalf as due to foreign income bank at times bank would ask for unnecessary documents. She successfully secured the loan for us on minimum deposit required.
Along with Vivienne, Rachel (Rojina ) was very helpful. After our pre-approval, Rachel provided us with property reports for the properties we were interested in. She made sure she was on top of everything and continuously chased the bank and our solicitors to ensure the settlement was done smoothly and on time.
We couldnt thank Vivienne and Rachel more and needless to say we will highly recommend them to our family and friends.
Greater Melbourne (Metropolitan), VIC
Great service and communication
Nirayu and Bibek kept us informed throughout the refinance process. They found an option that met our requirements, were never pushy and accepted our feedback. They found an offer with a great cash back and excellent rate. They even got the rate reduced, even though we are already happy with the first rate offered.
Wanted to transfer my existing loan because the interest rate was too high. Mohit helped me to get the best interest rate. He answered all my queries promptly. I will definitely recommend them to my friends and family. Great customer service
Tung Chung, Hong Kong
Fantastic, efficient and comprehensive service
Manish and Irek were not only extremely easy to deal with, they provided timely service and found a loan that was perfect for our circumstances. Their response time was very fast and they were right across our requirements and what was suitable and available. Highly recommend!
Greater Melbourne (Metropolitan), VIC
Home Loan Experts proved to be really experts...
I am Australian working overseas and by coincidence read about possibility of getting home loans through Home Loan Experts. My contacts started with Nirayu who did an amazing job by taking me step by step through the process and documentation which actually took me sometime to complete. His patience and dedication enabled me to get the file ready which then submitted through him with the assistance and close follow up of Sija and finally get the loan approved. That was something really important to me (as a dream coming true). I would like to thank again Nirayu and Sija for a job well done.
Hobart, TAS, AU
First time user of Home Loan Experts...happy to recommend to anyone looking for a loan or having trouble with their current broker/bank, which was my situation. Preeti was super and ran like made finding what I needed and Saujan just finished it off for me and made sure things were on track. Well done guys keep the good work up.
These people are really the home loan experts! Azita was a lifesaver and helped us through a very difficult home loan application.
Michelle & Alex
After so many complications in getting a loan for our company title property, a friend recommended Paul Da Silva when we decided to refinance.
Paul made the process so easy; because of his extensive knowledge and experience, every hurdle was dealt with promptly and stress-free without having to supply more and more documents.
We highly recommend Paul and are very happy with the deal he got for us and the advice he provided. Many thanks, Paul.
They did what at least 5 other brokers could not do for me.
I'm an existing and multiple-time-returning client of Home Loan Experts. I'm an investor, intensively investing in properties during last couple of years. Because of this I have ended up with so many queries under my name for credit checks which is not in interest of lenders at all. After getting three investment loans, I started getting rejections from so many lenders and I have been told by all of them (small and big) to stay away from applying for loans for while as there is so many queries under my name in credit check systems and some other reasons none of which made sense to me.
Finally, I contacted Home Loan Expert and MANISH, a hard working broker who spends a lot of time on everyone's file before putting an application through which may potentially brings you just a useless query under your name, checked every thing in details and even talked with the assessors from potential lenders and explained my situation. He had got the green light from them and put my application through and exceeded my expectations. I asked for one loan and he got me a pre approval for another loan as well. To make the long story short, I have already had those two loans settled, and another loan has been also approved, waiting for settlement.
SID the other broker who has cooperated with MANISH through the whole way is an extremly polite, patient and hard working man, offering you a perfect experience during your loan application journey.
you also deal with their customer service departments after your loan settlement regarding any question you may have about your loan. SHOVANA from that department is also a gem in this market.
In summary, I definitely recommend Home Loan Experts as they are so helpful, responsive and hard working.
Commercial loans are very risky and complex. Sole traders like me often find it very hard to provide required documents. But these guys really did a great job for me to get a commercial loan.
They replied my emails, and answered all my calls all the time and always on time. I did talk to other brokers about my issues but they weren't really helpful at all.
Home loan experts were fast and clear in loan proceedings. Thank you guys. Cheers!!
First home buyer
Greater Melbourne (Metropolitan), VIC
First time buyers.
I have to say that Robert Mo and his team went above and beyond to help us secure a home for our young family.
I would definitely recommend their services.
I don’t have one bad thing to say about them. They did really well coordinating the huge task of securing us a property.
We’ve moved into our new house July 15.
Great customer service
Prakash and Rojina were very accommodating and explained everything as simple as possible for us first home buyers. We were given enough information to make necessary decisions about our loan. The funding position was accurate except for the council rates which was not included in the estimate. Other than that, they are highly recommended!
Romy, Ayush and Abhijiti were an absolute pleasure to deal with! So professional and knowledgeable. From the beginning all the way through to settlement, they made the whole process so easy and hassle-free. Highly recommended!
Anita and Quade
South East Queensland, QLD, AU
Outstanding service a phone call away.
Mohit and Sujin were nothing short of outstanding. From the time we picked up the phone and started the process to the very last day we have experienced nothing but outstanding service. Mohit you are a leader in your field of expertise and Delivered all our expectations. Sujin thank you for the follow up care and prompt response right through our journey. Very happy clients
Bhisan Raj KC
The HLE team made the process of remortgaging our home loan straight forward and we were kept updated at each step of the way. Thanks to Bhisan and Sam for all your hard work!
I second thank 100%. My Mum Wendy said that Bhisan is her new best friend and was delightful. Thank you again and what a whirlwind you have assisted in such a huge way. I look forward to meeting you over dinner to celebrate soon
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