We strive to go beyond the finance industry norm and deliver exceptional, personalised service to our clients.
What have our customers said about working with us?
Discounts for professionals
Bad credit history
95% home loans
Hunter Region, NSW, AU
Fantastic service and expertise.
Your team has been patient and professional throughout the entire process, providing continuous, timely contact with updates and quick responses. Both Jonathan and Dennis are a credit to your company.
Fantastic Service and the only team capable of great delivery to an overseas client
I am delighted with the service provided by Home loan Experts and particularly my dedicated broker Romy and processing specialist Abhinav. As an overseas client, I have been very pleasantly surprise to have found a company who caters for my more complex needs and a broker with the experience and expertise to work with me to achieve my objectives. I highly recommend Home Loan Experts to anyone and in particular to Australian Expats looking for the support and expertise needed to manage investment loans from overseas. Great support and great communications throughout the process
Bad credit history
Hunter Region, NSW, AU
We were told we couldn’t get a loan by others but Home Loan Experts made it happen !!!
Wife is on maternity leave and we had a high amount of credit Enquiries we knew this wasn’t going to be easy. But Azita Bokan at Home Loan Experts made it happen, we got approved.
We enquired through Aussie Home Loans, CORE Brokers and Lendi l. They all said they could not make it happen, but Home Loan Experts did.
Azita and her team deserve a pay rise !!!!
Highly satisfied with the customer service level from home loan experts and especially from my broker Nirayu Shakya
From the moment I contacted Nirayu I knew he genuinely cared about getting my loan approved, he was patient with me and explained to me everything I needed to know. Buying a house is no easy process and Nirayu Supported me from start to end.
He even managed to remove a default from a very long time ago that was on my credit file.
If it wasn’t for home loan experts I would not be in my dream home today!
I can’t thank home loan experts enough, I am so glad I got in contact with this company.
And a special thank you to Nirayu, I can’t thank you enough for all your help and support for helping me with buying my dream home!
Highly recommend these guys! You will not be disappointed.
Temporary residents / 457 visa
I was crestfallen when ANZ refused to give me Home Loan on the pretext of my visa status (could be genuine, but left me shattered), even after being with them for over 7 years.
Right, when I was on the verge of selling the property that I was looking forward to settling in, a passive email to Home Loan experts just before Christmas eve in 2017 in a hope to get home loan sorted started my relationship with Home Loan experts, especially Mohit and his team.
Mohit empathised with my situation and not only got my home loan approved from St George, but also negotiated an interest rate that beat the rate that ANZ would have given me, should they have sanctioned my home loan.
He and his team kept me updated at every stage of home loan approval and saved me from all the hassles and nitty-gritty that could have easily torn my head apart. Can't thank him enough for being a thorough professional and at the same time kind and empathetic.
The Home Loan Experts team lead by Vivienne and very ably supported by Rojina and Sriya have been very helpful in getting my loan processed and the ensuing follow up.
My case was distinctive as it involved me living overseas with no track record of financial performance in Australia. I wish them the very best going forward.
Shabba helped me to get my home loan.
I can't recommend her highly enough, she has great communication and excellent knowledge. She helped every step of the way. Would definitely recommend to others.
Jenish and the team at Home Loan Experts were able to guide us through the minefield of first home ownership.
Our previous involvement with another popular broker went very sour (and somewhat scary) due to the incompetent actions of that other broker. Jenish and Home Loan Experts really saved the day by taking over and helping us through a very difficult and stressful (but exciting) time in our lives.
Jenish and Ganga were both extremely patient with our NUMEROUS enquiries and questions, but yet never made us feel once that we were being a pain or annoying.
Jenish and the team were able to secure an amount much higher than our previous broker, and this was due to their attention to detail and persistence in dealing with the lender to ensure the best result for us.
Very happy and highly recommended.
95% loans / No genuine savings
The team at the HLE is very hard working and committed. Communication is also great.
Jenish and Sharon worked very hard for my loan application. Their friendliness made this overwhelming experience easier.
Keep up the good work guys.
I had been previously declined by the big banks due to not enough savings and a personal loan situation. This was despite the help of my previous broker who only had access to certain banks with the majority being big institutions.
Through some google searches, I found Home Loan Experts and was assigned Vivienne as my broker. She's so friendly to deal with and was always on my side to support throughout the loan application processes. She's always there to give me advice and be supportive, which meant a lot to me. Finally, I secured a bank loan for my first home owner occupied property with only a 5% deposit.
A big thank you to Vivienne Than from Home Loan Experts! I would definitely recommend her and Home Loan Experts to any of my friends who are facing the same situation.
Greater Melbourne (Outer), VIC, AU
Made a phone phone call and had a chat with Edward who was really friendly and helpful gave him all the info he need it with no fuss we got a conditional approval followed by a formal approval being self employed it a lot harder to get a loan I have used brokers on many occasions and Edward would have to be by far the best and easiest to deal with. Rachel has kept us informed about everything along the way and kept us in the know with what process the loan is at. Thank you so much to Edward and Rachel for all your help and looking forward to working with you guys again.
Shane Ye has been a pleasure to work with. He is very professional, responsive and attentive to your loan needs. I would recommend him to everyone who is looking for a mortgage broker.
Discounts for professionals
Very helpful and professional. The entire process from beginning to end was very smooth and well communicated. Jenish and Rojina were very helpful and made it very easy on our first property purchase.
I would highly recommend this team and would use their services again!
Absolutely amazed with the level of service I received from Home Loan Experts.
Jef and Alisha were fantastic and kept me informed throughout the entire process. The team at Home Loan Experts is great. They're a team of highly motivated, efficient and professional individuals that really go the extra mile and strive for the best outcome.
The team were able to get me waived LMI as a pharmacist saving me thousands of dollars. Amazing!
Excellent service. Very friendly and knowledgeable staff.
My home loan process was done by Prakash Rai who is very humble, supportive and always willing to help in each and every aspect.
He made this difficult situation very easy. Always available to answer any questions. I am very happy with the service provided by him and will always come back for any future home loans.
I would highly recommend Home loan experts to everyone.
Thank you Jenish and Ganga for your awesome services.
There was absolutely nothing straightforward about our home loan! Phone calls and emails were always answered very quickly, no matter how silly the questions were.
Your knowledge, expertise and perseverance made us the proud owners of our very first home. We definitely have no hesitation recommending Home Loan Experts.
Greater Melbourne (Outer), VIC, AU
Consolidating/refinancing on one income.
Robert and Devin where absolutely exemplary. Quick, hassle free transaction with better than expected results. Highly recommend if you don't know where to begin. They definitely work FOR you not because of you. Any issues that came up where dealt with swiftly by Devin to ensure settlement occurred as planned.
Thank you both for the positive outcome that other brokers couldn't give me - I tried a few others who shut me down as soon as told them my income. You guys have saved me a bucket load each month. Seriously, give these guys a call if you are looking to consolidate or refinance!
Sydney Surrounds, NSW, AU
Finally a Home Loan provider that is on your side. Amazing!
Having been with a well advertised mortgage provider for over 10 years and who using the GFC as an excuse to increase my interest rate to nearly 8% I tried various other providers but with negative results.
I suffered from both self employed and age discrimination.
Then along came Preeti Kowshik from Home Loan Experts.
What a breath of fresh air.
Very knowledgeable and treated me as a valuable client
Thank you Preeti and Aseem Sangachhe for so professionally obtaining a great interest rate loan for my wife and I.
2840-10 Nagakura, Karuizawa, Kitasakugun, Nagano, Japan
Manish and Sid were excellent! Their communication was on point, and they guided me through the loan application process really well. I had some issues with getting documents from my employer in Japan and translations that were acceptable to the bank, but Manish and Sid did a great job advocating on my behalf. Thank you Manish and Sid!
Romy and Rojina were amazingly helpful, and thanks to them we now have our dream house!
Getting the initial pre-approval took longer than we'd been advised - which meant we weren't able to bid on the house we'd initially wanted - although to be fair the hold up was entirely with the bank - Romy and Rojina moved heaven and earth to try and get things done by our deadline.
We've subsequently bought something else which we like better and if we were in the same situation I wouldn't hesitate to use them again, the only thing I'd do differently is trying to allow more time for the initial pre-approval.
Hobart, TAS, AU
First time user of Home Loan Experts...happy to recommend to anyone looking for a loan or having trouble with their current broker/bank, which was my situation. Preeti was super and ran like made finding what I needed and Saujan just finished it off for me and made sure things were on track. Well done guys keep the good work up.
These people are really the home loan experts! Azita was a lifesaver and helped us through a very difficult home loan application.
Michelle & Alex
After so many complications in getting a loan for our company title property, a friend recommended Paul Da Silva when we decided to refinance.
Paul made the process so easy; because of his extensive knowledge and experience, every hurdle was dealt with promptly and stress-free without having to supply more and more documents.
We highly recommend Paul and are very happy with the deal he got for us and the advice he provided. Many thanks, Paul.
They did what at least 5 other brokers could not do for me.
I'm an existing and multiple-time-returning client of Home Loan Experts. I'm an investor, intensively investing in properties during last couple of years. Because of this I have ended up with so many queries under my name for credit checks which is not in interest of lenders at all. After getting three investment loans, I started getting rejections from so many lenders and I have been told by all of them (small and big) to stay away from applying for loans for while as there is so many queries under my name in credit check systems and some other reasons none of which made sense to me.
Finally, I contacted Home Loan Expert and MANISH, a hard working broker who spends a lot of time on everyone's file before putting an application through which may potentially brings you just a useless query under your name, checked every thing in details and even talked with the assessors from potential lenders and explained my situation. He had got the green light from them and put my application through and exceeded my expectations. I asked for one loan and he got me a pre approval for another loan as well. To make the long story short, I have already had those two loans settled, and another loan has been also approved, waiting for settlement.
SID the other broker who has cooperated with MANISH through the whole way is an extremly polite, patient and hard working man, offering you a perfect experience during your loan application journey.
you also deal with their customer service departments after your loan settlement regarding any question you may have about your loan. SHOVANA from that department is also a gem in this market.
In summary, I definitely recommend Home Loan Experts as they are so helpful, responsive and hard working.
Commercial loans are very risky and complex. Sole traders like me often find it very hard to provide required documents. But these guys really did a great job for me to get a commercial loan.
They replied my emails, and answered all my calls all the time and always on time. I did talk to other brokers about my issues but they weren't really helpful at all.
Home loan experts were fast and clear in loan proceedings. Thank you guys. Cheers!!
First home buyer
Great & Professional Service! Must Recommend!
Saujan and Mohit has provided us enormous of help during the whole loan process. They are kind, patient and yet professional people. Their response always quick! I have a PR, my partner holding a working Visa in Australia which made our case unusual and difficult. But they led us cut through all the difficulties and finally we got our very nice house. Highly recommend to others who need loan to get their dream house...
Sydney, NSW, AU
This is the amazing customer service and professionalism
The promptness displayed by Pramesh and Sohel was just amazing. Being in nepal you guys were so professional in terms of communication and dedication. You guys understand what a flat or house means to us the customers and made sure that things are transparent with us. I am your biggest marketing person in terms of work of mouth. I was bit skeptical initially but then you guys made it so easy for us that we actually didn’t even look out for companies in Australia. Thank you Sohel and Pramesh for great experience.
Anita and Quade
South East Queensland, QLD, AU
Outstanding service a phone call away.
Mohit and Sujin were nothing short of outstanding. From the time we picked up the phone and started the process to the very last day we have experienced nothing but outstanding service. Mohit you are a leader in your field of expertise and Delivered all our expectations. Sujin thank you for the follow up care and prompt response right through our journey. Very happy clients
Greater Melbourne (Inner), VIC
Great problem solvers
Great service from Romy, Ayush and Bibek. Found the perfect solution to some complex requirements and made the process easy. There was great support every step of the process and it was explained well. Also very attentive to questions and changes.
Attentive and prompt
I had the pleasure of dealing with Mohit and Sid. Both are attentive and prompt with application lodgment and communications (emails and phone calls). Overall it was hassles free and a great experience
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