We strive to go beyond the finance industry norm and deliver exceptional, personalised service to our clients.
What have our customers said about working with us?
Discounts for professionals
Bad credit history
95% home loans
Greater Melbourne (Outer), VIC, AU
I am quite satisfied with the service offered by Sage and Jonathan. They are very professional, punctual and always keep me updated for any progress. The service is just unbelievable service.
9 Antonia Parade, SCHOFIELDS, NSW
Exceptional service and regular communication from the team kept us informed about the status.
Special thanks to Sheng for going the extra mile and being available to answer all our queries.
Bad credit history
After being in a part IV debt agreement and struggling, I was able to get finance, fix all my debt problems, and redo my mortgage all in one go, no one else had been able to help me and the stress was terrible.
The assistance I received has changed my life. I could not fault these people in any way. I only wish I had contacted them earlier.
Tara K C
Excellent company with great ethics. We were referred to our Broker Romy Dhungana by a friend who was impressed with his service when doing his loan with them. Romy fully understood our requirements and helped us understand the complete process along with obtaining the best loan product.
Rojina, his support staff also ensured the process was seamless and stress-free. I would recommend them to everyone I know.
Temporary residents / 457 visa
I was crestfallen when ANZ refused to give me Home Loan on the pretext of my visa status (could be genuine, but left me shattered), even after being with them for over 7 years.
Right, when I was on the verge of selling the property that I was looking forward to settling in, a passive email to Home Loan experts just before Christmas eve in 2017 in a hope to get home loan sorted started my relationship with Home Loan experts, especially Mohit and his team.
Mohit empathised with my situation and not only got my home loan approved from St George, but also negotiated an interest rate that beat the rate that ANZ would have given me, should they have sanctioned my home loan.
He and his team kept me updated at every stage of home loan approval and saved me from all the hassles and nitty-gritty that could have easily torn my head apart. Can't thank him enough for being a thorough professional and at the same time kind and empathetic.
The Home Loan Experts team lead by Vivienne and very ably supported by Rojina and Sriya have been very helpful in getting my loan processed and the ensuing follow up.
My case was distinctive as it involved me living overseas with no track record of financial performance in Australia. I wish them the very best going forward.
Shabba helped me to get my home loan.
I can't recommend her highly enough, she has great communication and excellent knowledge. She helped every step of the way. Would definitely recommend to others.
Jenish and the team at Home Loan Experts were able to guide us through the minefield of first home ownership.
Our previous involvement with another popular broker went very sour (and somewhat scary) due to the incompetent actions of that other broker. Jenish and Home Loan Experts really saved the day by taking over and helping us through a very difficult and stressful (but exciting) time in our lives.
Jenish and Ganga were both extremely patient with our NUMEROUS enquiries and questions, but yet never made us feel once that we were being a pain or annoying.
Jenish and the team were able to secure an amount much higher than our previous broker, and this was due to their attention to detail and persistence in dealing with the lender to ensure the best result for us.
Very happy and highly recommended.
95% loans / No genuine savings
The team at the HLE is very hard working and committed. Communication is also great.
Jenish and Sharon worked very hard for my loan application. Their friendliness made this overwhelming experience easier.
Keep up the good work guys.
I had been previously declined by the big banks due to not enough savings and a personal loan situation. This was despite the help of my previous broker who only had access to certain banks with the majority being big institutions.
Through some google searches, I found Home Loan Experts and was assigned Vivienne as my broker. She's so friendly to deal with and was always on my side to support throughout the loan application processes. She's always there to give me advice and be supportive, which meant a lot to me. Finally, I secured a bank loan for my first home owner occupied property with only a 5% deposit.
A big thank you to Vivienne Than from Home Loan Experts! I would definitely recommend her and Home Loan Experts to any of my friends who are facing the same situation.
Shane Ye has been a pleasure to work with. He is very professional, responsive and attentive to your loan needs. I would recommend him to everyone who is looking for a mortgage broker.
Johann and Viji
We just wanted to say thank you from the bottom of our hearts for getting us the loan that resulted in us getting our dream home against all odds.
We have finally settled in and love it here. It wouldn't have been possible if it weren't for you. We know you were just doing your job but we wanted you to know what a difference it's made for us.
Discounts for professionals
Very helpful and professional. The entire process from beginning to end was very smooth and well communicated. Jenish and Rojina were very helpful and made it very easy on our first property purchase.
I would highly recommend this team and would use their services again!
Absolutely amazed with the level of service I received from Home Loan Experts.
Jef and Alisha were fantastic and kept me informed throughout the entire process. The team at Home Loan Experts is great. They're a team of highly motivated, efficient and professional individuals that really go the extra mile and strive for the best outcome.
The team were able to get me waived LMI as a pharmacist saving me thousands of dollars. Amazing!
Excellent service. Very friendly and knowledgeable staff.
My home loan process was done by Prakash Rai who is very humble, supportive and always willing to help in each and every aspect.
He made this difficult situation very easy. Always available to answer any questions. I am very happy with the service provided by him and will always come back for any future home loans.
I would highly recommend Home loan experts to everyone.
Thank you Jenish and Ganga for your awesome services.
There was absolutely nothing straightforward about our home loan! Phone calls and emails were always answered very quickly, no matter how silly the questions were.
Your knowledge, expertise and perseverance made us the proud owners of our very first home. We definitely have no hesitation recommending Home Loan Experts.
Greater Melbourne (Outer), VIC, AU
We have dealt with this company twice now over the last 2 years. First they helped us to refinance our mortgage in order to buy a car and consolidate our debt all into one which seemed like an impossible task at the time. The process just seemed so overwhelming and we didn't know where to start so we contacted Jonathan. 2 years later they were proactive in getting us an even better deal with a fixed rate on our mortgage which we are very happy with. They even take the time to send us a message on our birthdays. Highly recommend and will use this service again!
South-Eastern Region, NSW, AU
I worked with Vivienne Than and Rachel Sapkota from Home Loan Experts.
They were able to help us where others couldn't, service always on time and extremely professional always followed-up and kept us informed of progress.
2840-10 Nagakura, Karuizawa, Kitasakugun, Nagano, Japan
Manish and Sid were excellent! Their communication was on point, and they guided me through the loan application process really well. I had some issues with getting documents from my employer in Japan and translations that were acceptable to the bank, but Manish and Sid did a great job advocating on my behalf. Thank you Manish and Sid!
Romy and Rojina were amazingly helpful, and thanks to them we now have our dream house!
Getting the initial pre-approval took longer than we'd been advised - which meant we weren't able to bid on the house we'd initially wanted - although to be fair the hold up was entirely with the bank - Romy and Rojina moved heaven and earth to try and get things done by our deadline.
We've subsequently bought something else which we like better and if we were in the same situation I wouldn't hesitate to use them again, the only thing I'd do differently is trying to allow more time for the initial pre-approval.
These people are really the home loan experts! Azita was a lifesaver and helped us through a very difficult home loan application.
Amanda & Andrew
The Ponds, NSW
Our experience working with Paul was totally positive from start to finish. We sought advice from Home Loan Experts and Paul after our previous broker had been dragging the chain for months and months on arranging a pre-approval, and once obtained had not selected the right mortgage type to suit our needs. After wasting this time with the previous broker, we had little time to finalise a new mortgage as we were required to move out of rental premises.
Paul came to our rescue and sorted everything in a matter of weeks, such that we were in our new home within 6 weeks.
Given we were first home owners and not experienced in obtaining loans, Paul provided clear and objective advice that made us feel confident that things would progress well; and they did. We can't thank Paul enough for his hard work and his years of experience in the industry was clearly invaluable to us in making it possible to purchase our first home.
Michelle & Alex
After so many complications in getting a loan for our company title property, a friend recommended Paul Da Silva when we decided to refinance.
Paul made the process so easy; because of his extensive knowledge and experience, every hurdle was dealt with promptly and stress-free without having to supply more and more documents.
We highly recommend Paul and are very happy with the deal he got for us and the advice he provided. Many thanks, Paul.
Commercial loans are very risky and complex. Sole traders like me often find it very hard to provide required documents. But these guys really did a great job for me to get a commercial loan.
They replied my emails, and answered all my calls all the time and always on time. I did talk to other brokers about my issues but they weren't really helpful at all.
Home loan experts were fast and clear in loan proceedings. Thank you guys. Cheers!!
A big thank you to Russell and Shreya J. for everything!
It is really most appreciated. I honestly don't know if I would have been able to secure a home loan for my business and trust without you guys.
Southwest, VIC, AU
The team were very efficient. Prakash (and Sam) were quick to respond, understanding my needs, respectful and were easy to work with. They found the perfect lender for us within a matter of weeks and loan was approved in the next week despite the relative unfavourable situation we were in. They made the process so much easier and free-flowing to the extent I felt surprised. Not only their service but also the other professionals such as Conveyancer they recommended were equally good. The communication was so easy and clear. The friendly attitude was amazing. I am very pleased to recommend them for others who are seeking assistance on their home loan needs.
Sydney, NSW, AU
We are extremely happy with the services provided by the team of Raul Malate, Anil Joshi and Shovana Chamling. Our loan application has not been very smooth sailing because of unforeseen circumstances but thanks to Raul who went out of his way to ensure that everything goes well in our loan application. As for Shovana, she is very prompt in attending to all our requests. I will not hesitate to recommend Home Loan Experts to anyone looking for a home loan broker.
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